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- Wednesday-Saturday 2:30am-12:30pm
- Sunday-Wednesday 12:15am-10:15am
- Wednesday-Saturday 12:15am-10:15am
- 6 PM 12 AM Additional $1.00 per hour
- 12AM 6AM Additional $2.00 per hour
- Have basic IT knowledge
- Have an interest in pursuing a career in the IT field
- Have the ability to multitask and prioritize a changing workload
- Have a flexible schedule with the ability to work overtime if needed
- Have strong organization and communication skills
- Be a reliable and dependable worker
- Serving as the main point of contact for internal customers seeking technical assistance over the phone or through email
- Performing remote troubleshooting through diagnostic techniques and asking pertinent questions to the internal customer
- Providing remote support, software loading, etc. for all hand-held and tablet technology tools
Technical Support Specialist - Sterling Heights, United States - Central Transport
Description
The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk. The Technical Support and Services Technician is responsible for having strong customer service skills. They will act as the front line answering all technical related questions in a timely manner.
SHIFTS AVAILABLE:
SHIFT PREMIUMS OFFERED:
IT Support Technicians will:
Duties include, but are not limited to