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clinical program manager nf4
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clinical program manager nf4
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Clinic Manager I - Indio, United States - St Johns Community Health
Description
Job Description
Job DescriptionPOSITION SUMMARY
Coordinates and directs the clinical, operational, and program activities on a day-to-day basis to ensure delivery of quality patient care; responsible for all appropriate documentation and reporting requirements. Managing staff and clinic personnel in FQHC and EHR PMS Environment.
Benefits:
• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• 403 (B) retirement match
• Life Insurance, EAP
• Flexible Spending Account
• Succession plans & growth within
REQUIRED SKILLS AND QUALIFICATIONS
Clinic Scope & Qualifications: (*Must possess 3 out of 4 below)
• Clinic Scope/Services: School-Based and/or Primary Care Services
• Clinic Capacity: 16 Medical Exam Rooms
• Clinic Volume: patient visits per week
• Managerial Experience: Minimum of two years related experience or equivalent in managing staff.
Education:
• High School Diploma
• B.A. / B.S. (Preferred) in health care administration or other health-related field or equivalent
Other Experience:
• Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.
• Bilingual English/Spanish (Preferred)
• Proficient in Microsoft Office and Excel (familiarity with medical terminology).
Licensure/Certification:
• Must possess current CPR certification.
• Employees are responsible for maintaining individual certifications as required by job function or by law and provide
• verification and recertification when requested by management.
DUTIES AND RESPONSIBILITIES:
• Manages clinical operations, including but not limited to staffing schedules and patient flow.
• Prepares and manages all documentation and reporting requirements, including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports.
• Ensures effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services within budgetary guidelines.
• Attend manager meetings and training.
• Develops staffing plans; works with human resources staff to recruit and hire staff; coordinates comprehensive orientation of new staff.
• Establishes accountabilities and performance goals and provides staff counseling, coaching, feedback, recognition, training, and development.
• Assists with the development and management of the operating budget; maintains fiscal control of assigned hospital cost center.
• Plans, coordinates, directs, and provides patient care orientation and ongoing training to staff.
• Encourage employees to improve skills and abilities and stay abreast of current technologies/practices.
• Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
• Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
• Interprets regulations and/or policies for employees. Our mission is to eliminate health disparities and foster community well-being by providing and promoting the highest quality care in South Los Angeles 2
• Coordinate multiple tasks and organize clinic objectives.
• Understand and respond to a diverse population.
• Ability to manage priorities and workflow in a changing environment.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Cash management; Supervise all payment plan options, checking donations, and cash control established by Finance/Accounting
• Acute attention to detail
• Ability to work independently and as a member of various teams and committees
• Strong interpersonal skills.
• Assist with implementation of PMS and Electronic Health Record (EHR)
• Ability to understand and adhere to established policies, procedures, and protocols.
• Demonstrated proficiency in supervising and motivating subordinates
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Strong organizational, problem-solving, and analytical skills
• Good judgment with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Demonstrated competence in reacting to and handling emergencies.
• Performs other duties as assigned by the manager.
• Duties as assigned.
• Training new managers.
