Service Consultant - Baltimore, United States - Hyundai Motor America
Description
Job Description:
As a service consultant, you will be responsible for:
Initiating automotive services and repairs by ascertaining vehicle performance problems and service requests
Verifying warranty and service contract coverage
Developing estimates
Writing repair orders
Maintaining customer records
You will serve as the communicator and liaison between the customer and technician, ensuring:
The customer's needs are understood by the technician
The needed and recommended service/repairs are understood by the customer
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