Sales Agent - Carlsbad, California, United States
2 days ago
Job description
Job Summary
Join Gaslamp Insurance Services as a Sales Agent and enjoy a rewarding career with great earning potential. You will work with high-quality leads from warm inbound calls and outbound follow-ups. You will help contractors find the best insurance products for their business needs and complete the sales process online. You will also collaborate with the Underwriting and Customer Service teams to ensure a smooth customer experience. We're looking for a motivated individual to join our team and perform the role by demonstrating our company values.
The compensation structure for this role is base plus commission. Based on your performance, there is potential to make over $100K in your first year (comprised of base hourly rate and bonus). This is an onsite position for the 1st year with a hybrid schedule (Monday's and Friday's) to follow. Working hours require availability from 8:30am to 5:00pm PST Monday through Friday. Overtime is available Monday through Friday 5PM -6PM and half-day Saturdays 8am to 12pm PST.
Position Responsibilities:
- Handle inbound calls and 50+ outbound calls with voicemail a day to and from prospects/customers who are seeking coverage, managing their policy, or requiring service assistance.
- Assess the P&C insurance needs such as general liability, workers comp or business auto and excess policies of each prospect and customer and recommend suitable products and services from our portfolio of carriers and markets.
- Provide fast and accurate quotes over the phone for prospects and customers using our online application system and tools.
- Close sales by following a sales script and process, by persuading prospects and customers to buy our products and services and by overcoming any objections or concerns they may have.
- Promote additional lines of business within an account.
- Build and maintain positive relationships with prospects and customers by providing excellent service and follow-up throughout the sales process and beyond.
- Keep track of your sales activities and results using our customer database, AMS (Agency Management Systems), and ensure that all information and documentation are complete and accurate.
- Collaborate with other sales agents, customer service representatives, underwriters, and managers to achieve team and company goals.
- Adapt to new and evolving technology as we improve our processes and workflows.
Minimum Qualifications
- High School Diploma or general education degree (GED); bachelor's degree preferred.
- Proven experience as a telesales representative or other sales role in the insurance industry, or commercial insurance sales experience
- P&C insurance license for California required with ability to provide proof of licensing upon request.
- Construction insurance sales experience preferred
- Bilingual in English and Spanish is a plus
- Willing to work onsite in our Carlsbad office Monday-Friday for the first year, ability to go hybrid after pending quota performance
This role offers a bonus component on top of the hourly rate. Your Talent Acquisition representative can share more details with you about the compensation structure.
Gaslamp Insurance Services believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, with our employees, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a "can-do" attitude, and fostering a collaborative and mutually supportive environment.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.
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