24-hour Crisis Hotline Counselor - Buffalo, United States - Crisis Services

Description

Crisis Services is looking to add experienced crisis counseling professionals to our team.

We are seeking Crisis Counseling Specialists who are interested in supporting our mission to provide crisis support to anyone in need.

Who we are:

Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.

What we offer:
Competitive Pay, Training and Professional Development
CWA Local 1122 Union Membership for Direct-Service Positions
Generous Paid Time Off and Paid Meal Breaks
Employee Self-Care and Wellness Supports
Quiet Room, Exercise Room and Lactation/Breastfeeding Room
Access to Great Health Insurance Coverage w/ Generous Employer Premium Contribution
FSA, Dental, Vision and Other Ancillary Coverage Options Available
Access to 403(b) Plan w/ Employer Match After One Year
Eligibility for Public Service Loan Forgiveness Program


About this opportunity:

The Crisis Counseling Specialist assures the seamless availability and delivery of crisis phone and chat counseling (including lethality assessment), supportive counseling, and information and referral to individuals who contact Crisis Services 24-hour hotline, Chautauqua County 24-hour hotline, 988 Lifeline, Chat Platform and all other dedicated lines in the Crisis Counseling Program.

Job Type:
Full and Part Time positions available with a preference for those looking for evening and weekend hours.


Pay:
$ per hour (rate based on experience/education)


Schedule:
Many options available
Evening, overnights, and weekend availability preferred.


Work Setting:
On-site

What you will bring to this position:
Crisis Counseling Specialist Level II

Master's degree from an accredited college and/or university in human service field, social work or relevant field.
Licensure in Social Work (LMSW or LCSW) OR licensure in Mental Health Counseling (LMHC) required.

Must possess strong knowledge of mental health and suicide dynamics and effects, public awareness and crisis prevention and intervention services.

Superior knowledge of HIPAA laws/regulations with regard to protected health information; code of ethics, confidentiality and privacy principles.
Ability to manage multiple tasks and establish priorities in a rapidly changing and fast paced environment.
Intermediate computer skills.

Crisis Counseling Specialist Level I

Bachelor's degree from an accredited college and/or university in human service field, social work or relevant field.

Must possess strong knowledge of mental health and suicide dynamics and effects, public awareness and crisis prevention and intervention services.

Superior knowledge of HIPAA laws/regulations with regard to protected health information; code of ethics, confidentiality and privacy principles.
Ability to manage multiple tasks and establish priorities in a rapidly changing and fast paced environment.
Intermediate computer skills.

Ready for the toughest job you'll love coming back to?

Our employees are what make Crisis Services the pinnacle of crisis care for our community.

We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need.

Join our team of passionate people making a difference.


EEO STATEMENT:

Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification.

It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.