Field Technician - Aitkin, MN

Job Summary

This position can be located in Aitkin, Cromwell, Hinckley, McGregor, Minnewawa, or Palisade MN.

As a Field Technician at Midco you will install maintain and troubleshoot services to ensure optimal performance customer satisfaction Your duties include conducting technical assessments managing service installations disconnections repairing network issues for both residential business customers You will work with cutting edge technology deliver exceptional customer experiences ensure customers receive best value needs Position leveling ranges from Field Technician I to Field Technician V based on experience certifications+<+li>Conduct accurate comprehensive technical evaluations commercial properties service feasibility providing assessment internal costs+<+li>Perform installation tasks including voice video data installations as well as service changes disconnects customer homes business locations+<+li>Troubleshoot repair services tap Customer Premise Equipment CPE resolve signal leakage issues ensure optimal signal levels picture quality television sets+<+lAct proactive liaison between Field Operations Business Services ensure exceptional customer satisfaction Promote Midcos services educate customers proper use including adding additional services accessing online help understanding channel lineups using equipment correctly Offer technical support guidance key internal stakeholders particularly regarding network extensions bury drop requirement Ensure positive customer experience delivering high quality service promptly addressing concerns effectively handling challenging situations under pressure Log all required information work orders surveys referrals ensuring customer interactions requests properly addressed Mentor train other team members required cross training additional services meet customer demand Maintain clean environment clearing debris materials completion service request Perform call duties required Demonstrate knowledge Midcos safety program enforcing safety rules procedures wearing appropriate safety apparel e.g hard hats safety vests OSHA approved boots operating equipment safely Operate drive company vehicle compliance Midco policies procedures ensuring safety efficiency adherence traffic laws Maintain vehicle cleanliness regular maintenance repairs conducted scheduled upholding professional image Model Midcos mission vision values ethos Leadership Success Drivers inspiring others same Ensure privacy adhering Midcos privacy guidelines actively following policies procedures Maintain reliable predictable attendance required position Other duties assigned Management reserves right assign reassign functions responsibilities job description time Work Environment:+iIn person visits customers home place business common Specific abilities required accessing customers home place business stairs elevator operating doors entrances navigating hallways buildings Noise level moderate loud Frequent exposure outside weather conditions Occasional exposure moving mechanical parts precarious places risk electrical shock radiation vibration May required work excess hours normal business holidays evenings weekends demands Must prepared travel short notice extended flexible hours Physical Demands:Be safely use ladder rated maximum load lbs combined weight individual fall protection equipment tools being carried Required reach hands arms stoop kneel crouch Must lift carry loads lbs separately handle lbs ladder Must climb poles ladders bucket trucks structures proper fall protection equipment manufacturer capacity all equipment Work elevated heights bucket trucks aerial lifts tight spaces attics crawlspaces Bucket trucks maximum load capacity ranging manufacturer specifications vehicle certified bucket truck use responsible aware adhering these maximum load requirements Mental Demands Ability understand follow execute routine nonroutine verbal written instructions Proficient understanding problems collaborating alternative solutions Ability adapt changing circumstances remain flexible dynamic work environment Keen attention detail accuracy quality aspects operations Requirements:$2500 hiring bonus $22 per hour starting pay No experience needed PAID training Join our team Field Tech - where your Midco career goes there is up you Career advancement pay increases quarterly bonuses Free discounted fiber internet cable tv Competitive pay benefits Company vehicle clothing tools provided Field Techs face Midco working cutting edge technology create great customer experience They work customers ensure receive best value needs If consider problem solving pro who enjoys interacting people this ideal role for you Visit learn employment opportunities apply today Req Benefits:

Job description