Supervisor Contact Center - Temple

The Supervisor Contact Center oversees daily tasks and department activities of the Contact Center team. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA. · ...

Job summary · A proactive and people-oriented Contact Center Recruiter is needed · Manage end-to-end recruitment for contact center roles, · Source candidates through job boards, social media, · ,Conduct interviews, assessments, · ...

We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. · ...

At MCI we are committed to fostering an environment where professionals can build meaningful careers. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA. · ...

At MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities contribute to the success of a globally expanding industry-leading organization We are seeking a dedicated customer-focuse ...

We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales campaigns for a diverse range of clients.In this role, you'll engage with customers over the phone answering questions, resolving concerns, and identifying ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA with strong call center footprint. We deliver Customer Experience (CX), Business Process Outsourcing (BPO) solutions across multiple industries. · ...

We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. · Supervise and support a team of contact center agents to meet performance targets and client SLAs. · Monitor real-time operations, manage schedules, a ...

MCI helps customers take on their CX challenges differently by creating industry-leading solutions that deliver exceptional experiences. · ...

Job summary · This is a management-level position responsible for leading a team of customer service agents in a call center environment. The ideal candidate will have prior experience in management, supervision, or customer service leadership. · ...

We're hiring entry-level Call Center Representatives to support inbound and outbound customer service campaigns for various clients. · ...

++We're hiring a results-driven Collections Representative to join our dynamic BPO contact center. · +Negotiate payment plans and settlements in line with company policies and customer circumstances · Update customer accounts and document all collection activities accurately in t ...

+ Make outbound calls to prospective and existing customers+ Present and promote products or services aligned with customer needs+ Handle objections confidently and close sales effectively+ Maintain accurate records of calls, leads, and sales in the CRM system · At MCI we are com ...

MCI seeks an Experienced Contact Center Supervisor to manage call center customer service agents. · ...

MCI helps customers take on their CX and DX challenges differently by providing industry-leading solutions that deliver exceptional experiences and drive optimal performance. · ...

MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA with operations across multiple countries delivering Customer Experience (CX) cloud technology solutions. · ...

We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. · ...