Host/Hostess - Uptown - Houston, TX
1 day ago
Job description
Position Summary
The Host/Hostess is the first point of contact for guests and plays a key role in creating a welcoming and organized front-of-house experience. This role is responsible for greeting guests, managing reservations and waitlists, and coordinating table flow to support an efficient and positive dining experience.
Essential Duties & Responsibilities
- Greet guests warmly and professionally upon arrival
- Manage reservations, waitlists, and guest seating
- Communicate accurate wait times to guests
- Escort guests to tables and provide menus
- Coordinate with servers and managers to manage table flow
- Answer guest questions and assist with special requests
- Maintain cleanliness and organization of the host stand and lobby areas
- Support the front-of-house team during peak service times
Qualifications
- Prior hospitality or customer service experience preferred but not required
- Friendly, professional demeanor with strong communication skills
- Ability to multitask and remain calm in a fast-paced environment
- Strong organizational and customer service skills
- Availability to work nights, weekends, and holidays
- Texas Food Handler certification required or ability to obtain within a designated timeframe after hire
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift up to 20 lbs
- Ability to work in a fast-paced environment
What We Offer
- Competitive hourly pay
- Flexible scheduling
- Opportunities for growth and advancement
- Team-oriented and supportive work environment
- Employee dining discounts
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.
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