Call Center Representative/Customer Service - Folsom, California, , United States
1 week ago
Job summary
We are seeking a well qualified, hard -working, enthusiastic individual to join our amazing team as a Dental Call Center Agent. This is a fast -paced environment and we need someone who can be on top of answering the high volume of incoming calls.Responsibilities
- Handle high volume of inbound calls from patients with the utmost care, requiring professional telephone etiquette and superb listening and problem -solving skills
- Making outbound calls to insurance companies and patients to obtain information, perform eligibility verification, request prior authorizations and resolve billing discrepancies
- Responsible for providing excellent customer service, insurance and billing support
Job description
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