- 1-2 years of experience working in a face-to-face customer service role preferably in banking
- Associate Degree in business or related field preferred
- Must be dependable and able to work Saturdays on rotation basis
- Must possess excellent communication skills. Consultative skills to identify a client's financial needs. In addition, must be able to communicate with customers well on a daily basis face-to-face or by telephone.
- Proficient in the use of technology (Microsoft Office, online banking, apps, etc.)
- Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork.
- Ability to work well with others and in a team environment, and assist other departments as needed
- Maintain accuracy by remaining detail focused consistently, and have the ability to organize efficiently
- Group Health Insurance
- Group Dental & Vision Insurance
- Life, AD&D & LTD Insurance
- 401(k) Plan - Employer matching available
- Employee Assistance Program
- Profit Sharing Plan
- Paid Time Off (Holidays, sick time, personal time, and vacation)
- 8 hours of paid time volunteer with a charity of their choice.
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Retail Banker - Waterloo, United States - Dieterich Bank
Description
Dieterich Bank has a new location coming to downtown Waterloo soon and we're looking for someone ambitious to join our growth
Full-Time Retail Bankers play a vital role as they represent the face of Dieterich Bank within the communities we serve. This role is responsible for building customer relationships by assisting them to make informed choices, solve problems, and improve their financial well-being.
About Us:
Dieterich Bank is honored to be one the best places to work in Illinois voted five years in a row. We realize that you're not just looking for a job, but more specifically, a job you feel good about. We understand we all have commitments outside of work and Dieterich Bank makes it a priority to provide a fun, family-friendly, work-life integration environment to our employees.
A day in the life of a Retail Banker:
Your priority is to maintain a fun, friendly, professional, and respectful environment as the customer experience is what makes Dieterich Bank different. In short, as a retail banker you will assist customers with new account set up, complete transactions for deposits and withdrawals, process payments, and cash checks. You will be a resource for online banking assistance, fraud related questions, and address change requests. Part of the role also involves selling and promoting our products and services. Confidentiality and resolving customer concerns are a must
Qualifications:
This position is a full-time position and requires up to 40 hours each week with a various schedule based on the hours of the branch between 7:30am - 5:30pm. It also involves a rotation of Saturdays working a minimum of two per month between the hours of 8:00 am - 12:00 pm. As staffing allows, a full day off during the week will be rewarded when it's the scheduled Saturday.
Perks of the job:
Dieterich Bank is an EEO/AA/Vet/Disability Employer.
