Senior Storage Administrator - Huntsville, United States - CCS Global Tech

Description

Job Title: Dell EMC Storage Administrator

Location: Pocatello, ID, Clarksville, West Virginia; and Huntsville, AL

Salary Range / Hourly Rate: $85/hr. on W2

Job Type:

Required:

Security Clearance: Top Secret (TS)

Standard scope storage resident

Administration:

• Monitors, reviews, and manages Dell EMC infrastructure.

• Manages user requests.

• Manages and reviews log files.

• Generates regular operational reports.

Problem Management:

• Isolates and troubleshoots incidents.

• Performs service incident coordination.

• Opens service requests on behalf of the Customer.

• Participates in root cause analysis review.

Change Management:

• Performs software/firmware management assistance and collaboration.

• Implements change management requests.

• Assists with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders.

• Manages migration activities (monitor reports).

Continual Service Improvement:

• Recommends procedure changes that result in operational optimization.

• Shares best practices from other engagements.

• Provides performance tuning recommendations.