Jobs
>
Chicago

    Night Auditor - Chicago, United States - UnitedService Companies

    UnitedService Companies
    UnitedService Companies Chicago, United States

    2 weeks ago

    Default job background
    Part time
    Description

    Job Description

    Job Description

    Position Purpose
    The Night Auditor is responsible for auditing, posting and balancing the daily financial transactions, and providing attentive, courteous and efficient service to all guests during check-in and checkout and throughout their stay to support the hotels continuing effort to deliver outstanding guest service and financial profitability.

    Essential Duties and Responsibilities
    The following represents a list of essential duties and responsibilities; other duties may be assigned as required.
    Audit, post and balance daily cashiers work for outlets including, but not limited to, Rooms and Food & Beverage.
    Ensure credit card system reconciles to daily transaction lists.
    Prepare daily revenue report data by auditing Point of Sale tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
    Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
    Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
    Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards.
    Answer guest inquiries about hotel services, facilities, restaurants, transportation, entertainment and hours of operation in a timely manner.
    Resolves guest challenges and takes appropriate action to ensure 100% guest satisfaction.
    Build rapport with rewards members, distinguished visitors; escort guests to rooms, make welfare calls, encourage feedback throughout their stay.

    Make room reservations keeping in mind rates, packages, special promotions, and closed out/restricted dates as listed.
    Identify, solicit and sign up potential reward members (if applicable).
    Maintain and market promotions and guest programs.
    Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
    Follow all cash handling and credit policies.
    Always Use proper two-way radio and phone etiquette when communicating with other employees.
    Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
    Complete all tasks and duties on the shift checklist in a timely and efficient manner.

    Balance and prepare individual paperwork for closing of shift according to hotel standards.
    Maintain a clean work area.
    Fill in and support coworkers and team as needed to ensure efficient operation.
    Have knowledge of emergency procedures and assist when needed.
    Perform duties, special assignments and projects as requested by management.

    Minimum Required Technical Skills and Qualifications
    Proficient in Microsoft Office applications suite.
    Excellent people skills and possesses a positive, outgoing, and naturally curious personality.
    Ability to work productively with other employees as part of a team.
    Demonstrate a high-level of proficiency with computers.
    Ability to be a clear thinker in pressure situations and exercise good judgment. Remain calm and courteous in demanding and difficult customer situations.
    Ability to handle obstacles in a positive and professional manner and to effectively communicate these problems, along with suggested solutions.
    Ability to work a flexible workweek including nights, weekends and holidays.

    Education/Certifications/Licensure/Experience
    High School Diploma or GED.
    Previous hotel front desk experience.
    Previous guest relations/ night audit experience.
    Experience in hospitality industry in similar position, preferred.

    Language Skills
    Excellent reading, writing, and oral proficiency in the English Language.

    Physical Demands
    The physical demands and environmental factors described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Ability to continuously stand for extended periods of time.
    Use of hands, fingers, and forearms to operate computer is repetitive.
    Occasional sitting for completion of paperwork.
    Ability to push/pull cart as needed.
    Ability to lift or move objects up to 50 lbs.
    Standing and walking is continuous for 4-5 hours at a time.
    Standing, walking, bending, kneeling, and ascending and descending stairs are repetitive movements.

  • Marriott International, Inc

    Night Auditor

    1 day ago

    Marriott International, Inc Chicago, United States

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Residence Inn Chicago Downtown/Loop, 11 South LaSalle Street, Chicago, Illinois, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · ...

  • Crescent Hotels & Resorts

    Night Auditor

    4 weeks ago

    Crescent Hotels & Resorts Chicago, United States

    Cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, pr Night Auditor, Auditor, Accou ...

  • Bluegreen Vacations - Bluegreen Corporation

    Night Auditor

    2 weeks ago

    Bluegreen Vacations - Bluegreen Corporation Chicago, United States

    This is a Local 1 Union Position Hotel Blake, located in Chicago, IL, is seeking a Night Auditor. Hiring Immediately, apply today Schedule: Full-Time/11 pm - 7 am, weekends required Location: 500 S Dearborn St, Chicago, IL 60605 Be part of a team c Night Auditor, Auditor, Audit, ...

  • Marriott Hotels & Resorts

    Night Auditor

    3 weeks ago

    Marriott Hotels & Resorts Chicago, United States

    Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Pr Night Auditor, Auditor, Accou ...

  • Congress Plaza Hotel

    Night Auditor

    3 days ago

    Congress Plaza Hotel Chicago, United States

    Job Description · Job DescriptionNight Auditor needed for large downtown convention hotel. Candidate must have prior night audit or Front Office experience. Must have reliable attendance to be successful. Experience working with HMS is a plus. · Company DescriptionDowntown conven ...

  • Marriott Hotels & Resorts

    Night Auditor

    2 weeks ago

    Marriott Hotels & Resorts Chicago, United States

    No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointe Night Auditor, Auditor, Accou ...

  • Aimbridge Hospitality

    Night Auditor

    2 days ago

    Aimbridge Hospitality Chicago, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...

  • 21C Museum Hotel Chicago

    Night Auditor-

    1 day ago

    21C Museum Hotel Chicago Chicago, United States

    Property Description: · 21c Museum Hotel Chicago is a unique and innovative hotel that combines contemporary art, culture, and hospitality to create a truly immersive experience for guests. Located in the heart of downtown Chicago, this art-centric hotel offers an exciting oppor ...

  • 21C Museum Hotel Chicago

    Night Auditor-

    1 week ago

    21C Museum Hotel Chicago Chicago, United States

    Property Description: · 21c Museum Hotel Chicago is a unique and innovative hotel that combines contemporary art, culture, and hospitality to create a truly immersive experience for guests. Located in the heart of downtown Chicago, this art-centric hotel offers an exciting oppor ...

  • Aimbridge Hospitality

    Night Auditor

    3 weeks ago

    Aimbridge Hospitality Chicago, United States

    Job Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...

  • Study Hotels

    Night Auditor

    17 hours ago

    Study Hotels Chicago, United States

    Job Description · Job DescriptionThe Study at University of Chicago is currently seeking a full-time Night Auditor to provide genuine hospitality and the highest quality of service to our guests. This position will be responsible for overnight operations of the front desk while b ...

  • Renaissance Chicago O'Hare

    Night Auditor

    2 weeks ago

    Renaissance Chicago O'Hare Chicago, United States

    Job Description · Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospital ...

  • La Quinta Chicago Downtown

    Night Auditor

    3 days ago

    La Quinta Chicago Downtown Chicago, Illinois, United States Permanent

    Compensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Franc ...

  • La Quinta Chicago Downtown

    Night Auditor

    2 days ago

    La Quinta Chicago Downtown Chicago, United States

    Compensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...

  • Marriott International

    Night Auditor

    2 weeks ago

    Marriott International Chicago, United States

    Job Number · Job Category Rooms & Guest Services Operations · Location Residence Inn Chicago Downtown/Loop, 11 South LaSalle Street, Chicago, Illinois, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION ...

  • Marriott

    Night Auditor

    2 weeks ago

    Marriott Chicago, United States

    **Additional Information** Guest Service Representative · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Residence Inn Chicago Downtown Magnificent Mile, 101 East Erie Street, Chicago, Illinois, United States · **Schedule** Full-Time · **Locat ...

  • Marriott International

    Night Auditor

    2 weeks ago

    Marriott International Chicago, United States

    Additional Information Guest Service Representative · Job Number · Job Category Rooms & Guest Services Operations · Location Residence Inn Chicago Downtown Magnificent Mile, 101 East Erie Street, Chicago, Illinois, United States VIEW ON MAP · Schedule Full-Time · Located Remotel ...

  • Crescent Services

    Night Auditor

    3 weeks ago

    Crescent Services Chicago, United States

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do · We understand what it takes to be ...

  • Marriott

    Night Auditor

    2 weeks ago

    Marriott Chicago, United States

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Residence Inn Chicago Downtown/Loop, 11 South LaSalle Street, Chicago, Illinois, United States · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Manage ...

  • Aimbridge Hospitality

    PT Night Auditor

    3 weeks ago

    Aimbridge Hospitality Chicago, United States

    Aimbridge Hospitality - Hyatt House/Hyatt Place ChicagoLoop [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run a ...