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    General Manager - Biloxi, United States - MGM Resorts

    MGM Resorts
    MGM Resorts Biloxi, United States

    1 week ago

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    Description
    Our Company has one exciting mission: To entertain the human race and provide an unforgettable escape.

    Delivering excellence for our guests, and contributing to building and sustaining our communities, requires collaboration from diverse teams of world-class talent.

    Our iconic MGM Resorts brands offer a wide variety of exciting career opportunities, each with access to unlimited growth.


    Primary Responsibilities:


    The General Manager of Fallen Oak is responsible for providing strategic direction, daily oversight, and leadership for the Fallen Oak golf course, food & beverage, retail, valet and all other corresponding areas in accordance with luxury brand standards.

    All duties are to be performed in accordance with departmental and Company policies, practices and procedures.


    • Oversee leadership in the development and monitoring of the Fallen Oak Club House fiscal budgets and guest service standards, to maximize revenue opportunities to produce both short-term and long-term profitability for Golf, Food & Beverage, and Retail Operations.
    • Oversees the development and implementation of the strategic plan and vision for the Fallen Oak Club House operations including Golf Course, Food & Beverage and Retail consistent with the company's objectives to also include marketing and sales.
    • Direct leadership team as it pertains to departmental expenses and adjust according to business demands to meet forecast expectation by monitoring departmental budget, P&L, reporting and forecasting.
    • Direct leadership team in operational decisions and process implementation for such items as purchase requisitions, inventory control, departmental procedures and customer relations.
    • Partner with the Executive Director of Grounds to ensure playability, course standards and guest feedback are of central focus to ensure superior playing conditions.
    • Partner with Hotel Sales to maximize opportunities for direct golf sales as well as leverage Fallen Oak for convention clients.
    • Partnering with Hotel Sales and Food & Beverage team/s to maximize Top Golf Experience for clients and guests.
    • Ensures compliance with Company policies and procedures and local, state and federal laws.
    • Oversees the staff compliance to ensure technical, operational and safety training for employees to ensure that staff is working within OSHA safety, state and federal guidelines for safe working conditions.
    • Conducts performance evaluations in accordance with property and company guidelines; provide positive follow up guidelines for opportunities for employee improvement.
    • Ensures quality hiring, training, onboarding and succession planning processes that encompass the Company's diversity commitment.

    Minimum Requirements:

    • Bachelor's Degree or equivalent experience
    • 4+ years of prior relevant experience in the golf profession or clubhouse management
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