Director of AV Infrastructure and Experience - Boston - Massmutual

    Massmutual
    Massmutual Boston

    12 hours ago

    Description

    JOB DESCRIPTION

    Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

    Director, AV Infrastructure and Experience, Enterprise Technology Services

    Full-Time, (Hybrid) Boston or Springfield

    The Opportunity

    As the Director of AV Infrastructure and Experience (AVIX) you will be responsible for the strategy, design, delivery and ongoing operation of the organization's audiovisual (AV) ecosystem and the user experiences it provides. You will balance strategic leadership, operational excellence, stakeholder management and hands-on technical stewardship to ensure reliable, scalable AV technology and high quality user experience across the enterprise.

    The Team

    You will lead a team of AV design and support, technical event support and solutions architect roles who collaborate to deliver world class AV capabilities and experience to the enterprise. The team is responsible for conference room technology, digital signage, technical support of corporate and executive events, and enterprise media streaming and hosting platforms.

    The Impact:

    Strategy & Governance

    • Define and own the enterprise AV strategy, roadmap, and standards that are aligned to business objectives, workplace strategy, and organizational goals.
    • Oversee architectural principles and technical standards for conference rooms, event spaces, digital signage, and media platforms.
    • Evaluate emerging technologies and solutions, recommending upgrades and innovations to enhance organizational collaboration and communication.
    • Serve as the senior authority on AV design, integration, and user experience across all home office locations.

    Infrastructure & Operations

    • Direct the design, deployment, lifecycle management, and support of AV technologies, including conference room technology, digital signage, and event space technology.
    • Lead the operation and evolution of internal and user-facing AV platforms, ensuring consistency, reliability, and scalability.
    • Oversee enterprise media streaming and hosting capabilities, including live streaming, video-on-demand (VOD), and cable television services.
    • Ensure high availability, performance, security, and compliance across all AV systems.

    Corporate Events & Executive Experience

    • Provide technical leadership and oversight for corporate, executive, and high-visibility events, including town halls, leadership meetings, and receptions.
    • Ensure production quality, reliability, and seamless execution for in-person, hybrid, and virtual events.
    • Act as a trusted advisor to senior executives on AV experience and presentation strategy.
    • Serve as a liaison between stakeholders, external events teams, and technical staff.

    People Leadership

    • Lead and develop a team of individual contributors in solution architecture, AV design and support, and technical event support.
    • Set clear expectations, priorities, and performance goals while fostering technical excellence and accountability.
    • Identify skills gaps, manage capacity, and plan for future talent needs.
    • Drive a culture of service within the team, fostering a user-first mindset that aims to delight the customer and minimize friction.
    • Oversee resource planning to balance day-to-day operations, project delivery, and event support.

    Financial & Vendor Management

    • Own and manage a large capital and operating budget, including forecasting, cost optimization, and ROI analysis.
    • Lead vendor strategy, contract negotiation, and system integrator relationships.
    • As a Supplier Relationship Manager, ensure suppliers are delivering and performing meeting expectations within the terms of contracts.

    Cross-Functional Partnership

    • Partner with IT, Facilities, Space Design & Utilization, Communications, and Security teams, among others, to align AV solutions with broader enterprise initiatives and ensure stakeholder alignment with AVIX priorities.
    • Collaborate with Strategic Communications to support storytelling, engagement, and internal communications objectives.
    • Provide executive-level reporting on performance, risk, and roadmap progress.

    The Minimum Qualifications

    • Bachelor's degree in information technology, audio engineering, or a related field; or equivalent experience.
    • 8+ years of experience in AV technology with proven experience designing and operating large-scale AV or unified communications environments.
    • 2+ years of progressive leadership or team lead experience.
    • Bi-weekly travel between Boston and Springfield expected.

    The Ideal Qualifications

    • Industry certifications (e.g., CCNA, AVIXA CTS/CTS-D) are a plus.
    • Agile certifications (e.g., CSPO) or demonstrated experience are a plus.
    • Strong understanding of AV architectures, signal flow, control systems, streaming technologies, and integration with enterprise IT environments.
    • Knowledge or experience supporting executive-level or broadcast-quality events and the technologies required therein.
    • Experience managing budgets, vendors, and complex multi-site projects.
    • Excellent communication, interpersonal, and organizational skills.
    • Demonstrated ability to effectively manage stakeholders and end users.
    • Demonstrated ability to lead, motivate, and develop a diverse team.

    #LI-SC1

    MassMutual is an equal employment opportunity employer. We welcome all persons to apply. xhmxlyz
    If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

  • Work in company

    Director of AV Infrastructure and Experience

    Only for registered members

    Job Description · Director, AV Infrastructure and Experience, Enterprise Technology Services · Full-Time, (Hybrid) Boston or Springfield · The Opportunity · As the Director of AV Infrastructure and Experience (AVIX) you will be responsible for the strategy, design, delivery and o ...

    Boston

    1 week ago

  • Work in company

    Director of AV Infrastructure and Experience

    Only for registered members

    JOB DESCRIPTION · Director, AV Infrastructure and Experience, Enterprise Technology Services · Full-Time, (Hybrid) Boston or Springfield · The Opportunity · As the Director of AV Infrastructure and Experience (AVIX) you will be responsible for the strategy, design, delivery and o ...

    Boston, MA

    1 week ago

  • Work in company

    Infrastructure Project Manager with Data center Experience

    Only for registered members

    · Company Description · The TekWissen is a global innovation and technology services company that helps clients to powers of invention, commercialize, and evolve products and services for the connected world.  · Bringing together the deep communication technology expertise of Te ...

    Waltham, MA, USA, Waltham, MA

    6 days ago

  • Work in company

    Investment Analyst, Infrastructure Equity

    Only for registered members

    Lensacompleta con un equipo de más de 20 profesionales la inversión en infraestructura del JohnHancock. · ...

    Boston

    1 month ago

  • Work in company

    Senior Hybrid Cloud Infrastructure Engineer

    Only for registered members

    Senior Hybrid Cloud Infrastructure Engineer · We are seeking an experienced Senior Hybrid Cloud Infrastructure Engineer with 10+ years of expertise in Windows Server, Microsoft 365, and hybrid Active Directory environments. This role is responsible for designing, implementing, an ...

    Boston

    2 days ago

  • Work in company

    AWS Architect

    Only for registered members

    An infrastructure architect is responsible for configuring and provisioning infrastructure resources to run workloads within a cloud environment. · ...

    Boston

    1 month ago

  • Work in company

    Sr. Cloud

    Only for registered members

    We are seeking an experienced Cloud and Infrastructure Engineering leader to design operate and evolve enterprise technology platforms supporting Investment Management functions. · This role is responsible for cloud and hybrid infrastructure strategy platform reliability and engi ...

    Boston

    1 month ago

  • Work in company

    Infrastructure Operations Lead

    Only for registered members

    The Infrastructure Operations Team Leader will lead and manage a regional Infrastructure Operations team ensuring the stability health and performance of Computershare global infrastructure services. · This role is responsible for incident request management operational support s ...

    Boston

    2 weeks ago

  • Work in company

    Infrastructure Manager - FIFA World Cup 26

    Only for registered members

    The Infrastructure Manager oversees all overlay and infrastructure requirements at assigned venues. · Ensure timely planning coordination execution of production components such as temporary structures overlay houses support facilities. · Liaise with internal teams vendors venue ...

    Boston

    1 month ago

  • Work in company

    Division Manager – Utility Infrastructure

    Only for registered members

    A leading infrastructure contractor is seeking a senior operations leader to oversee complex, high-voltage utility infrastructure programs in the Boston market. · This is a high-impact leadership position for someone who understands how to deliver complex civil + electrical infra ...

    Boston

    4 hours ago

  • Work in company

    Associate Vice President

    Only for registered members

    The Associate Vice President - Infrastructure leads several teams to ensure optimal performance, availability, and scalability of Northeastern University's IT systems. · Planning, designing, implementing and managing the infrastructure and operations strategy architecture policy ...

    Boston $237,325 - $353,020 (USD)

    1 month ago

  • Work in company

    IT Infrastructure Project Manager

    Only for registered members

    Maitsys is a global IT consulting and services firm delivering enterprise-grade solutions across Cloud, Infrastructure, SAP, Cybersecurity and Digital Transformation. · ...

    Boston

    1 month ago

  • Work in company

    Senior Devops Engineer

    Only for registered members

    We are seeking a Senior DevOps / Cloud Infrastructure Lead to manage and evolve our Azure cloud environment.This role will lead infrastructure, security, networking, and DevOps practices while partnering closely with software engineering to ensure scalable, secure, · and reliable ...

    Boston

    1 month ago

  • Work in company

    Associate Vice President

    Only for registered members

    The Associate Vice President - Infrastructure leads several teams to ensure optimal performance, · availability and scalability of Northeastern University's IT systems. · Responsible for planning, designing, implementing and managing the infrastructure and operations strategy, · ...

    Boston $237,325 - $353,020 (USD)

    1 month ago

  • Work in company

    Associate Vice President

    Only for registered members

    About The Opportunity · JOB SUMMARY · The Associate Vice President - Infrastructure leads several teams to ensure optimal performance, availability and scalability of Northeastern University's IT systems. Responsible for planning, designing, implementing, and managing the infrast ...

    Boston $240,885 - $358,320 (USD)

    5 days ago

  • Work in company

    Infrastructure Project Manager

    Only for registered members

    The Division of Information Technology Services (ITS) is seeking an experienced Infrastructure Project Manager to lead critical campus-wide network initiatives. · We are looking for a hands-on PM who thrives in fast-paced environments and has a strong background in network and in ...

    Boston

    1 month ago

  • Work in company

    AWS Infrastructure Architect

    Only for registered members

    Implement and maintain infrastructure resources to run workloads within a cloud environment. · Collaborate with software developers to understand their needs. · ...

    Boston

    1 month ago

  • Work in company

    Data Platform Engineer- W2 Contract

    Only for registered members

    The Data Platform Engineering team supports CI/CD and infrastructure for the firm's integrated Data Fabric platform. · Design and implement CI/CD pipelines for data infrastructure using Terraform and GitHub ActionsDevelop Infrastructure as Code (IaC) solutions for automated provi ...

    Boston

    2 weeks ago

  • Work in company

    IT Infrastructure Project Manager

    Only for registered members

    Maitsys is seeking an experienced IT Infrastructure Project Manager to lead large-scale infrastructure initiatives. · This role requires hands-on project leadership and strong stakeholder management. · ...

    Boston

    2 weeks ago

  • Work in company

    Senior Systems Administrator

    Only for registered members

    Location (Hybrid) : Seaport or Marlborough, MA · Role Overview · We are seeking a Senior Systems Administrator to own and operate the virtualization and internal infrastructure platform that powers Nasuni's Engineering organization. · This role is responsible for ensuring the rel ...

    Boston

    23 hours ago

Jobs
>
Boston