- Plano, TX
- Fulltime
- Should have good experience in implementing SCM (Sunrise Clinical Manager) or Meditech
- Responsible for AM and AD Operations (Allscripts, Meditech & Ambulatory)
- Ensure Client Success and deliver values to Client (apart from contract)
- Responsible for handling various Operations Discussions with client (MOR, MPR, Weekly Client Management Calls. Etc.)
- Drive the TechM provided goals, by working in collaboration with Onsite/Offshore Leaders
- Ensure that the service levels and Quality Scores are met as per client's expectation
- Should be Result Oriented
- Should be willing to travel (client sites), if there is a need
- Ensure the projects are delivered on time, within budget & optimized in the interest.
- Responsible for Client Escalation Management
- Should assess and bridge Skillset Gaps
- Should drive continuous service improvement
SCM or Meditech - Plano, United States - Diverse Lynx
Description
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IMP Tech Mahindra and end Ascension
Job Description:
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All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.
We promote and support a diverse workforce across all levels in the company.