Customer Service Agent - Canton
1 month ago

Job summary
We are looking for a self-motivated customer service representative who understands and can empathize with clients' feelings and needs while still maintaining the integrity of the company's policies, procedures and values.Responsibilities
- Work through customer reports, review camera footage to confirm or deny customer claims
- Answer emails and calls from customers regarding their monthly car wash membership plans
- Conduct thorough billing research based on customer requests to assist with refunds, cancelations or provide explanations to customers
Job description
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