Customer Service Agent - Canton

Only for registered members Canton, United States

1 month ago

Default job background
Full time $20 - $24 (USD)

Job summary

We are looking for a self-motivated customer service representative who understands and can empathize with clients' feelings and needs while still maintaining the integrity of the company's policies, procedures and values.

Responsibilities

  • Work through customer reports, review camera footage to confirm or deny customer claims
  • Answer emails and calls from customers regarding their monthly car wash membership plans
  • Conduct thorough billing research based on customer requests to assist with refunds, cancelations or provide explanations to customers

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