Customer Support Representative - Amarillo - Arise Virtual Solutions Inc.

    Arise Virtual Solutions Inc.
    Arise Virtual Solutions Inc. Amarillo

    4 days ago

    Description

    Job Description

    • Handle inbound calls from bank partners, merchants and cardholders providing solutions to their inquiries and concerns Some inquiries may require technical assistance Deliver top-notch service by actively listening and helping customers find the best possible solutions Requirements to Support This Client A minimum of one year of recent experience in inbound call support within a customer-facing Financial Services environment Experience in Financial Services support is preferred but not mandatory A quiet and secure workspace to effectively handle a steady flow of calls Great News Lower Tech Requirements A wired internet connection with the required speeds ping 25 Mbps upload >10 Mbps minimum 8 GB RAM
    • A High School diploma or equivalent Background check drug test will be required Desirable Qualifications Two or more years of experience in a customer-facing call center position ideally related to online bill payments financial institutions or technical support Proficient in using Customer Service software CRM systems providingsupport via email chat video calls No degree necessary Note that some clients may require ongoing certification background check drug tests
      This remote opportunity allows you to work hard on your own terms set up your own businessor agentPartner company}

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