Customer Service Representatives - Isabela, United States - Kelly Services Inc

Description

Job Description

Job Description

Job Title: Customer Service Representatives
Location: Isabela Puerto Rico 00662
Normal Business: (HR - 7AM - 7PM) Atlantic time zone.
Pay rate: 13$/hr on W2 With Kelly Benefits

Job Overview:

• Assisting callers in finishing online applications.
• Responding to telephone inquiries within set time parameters.
• Reporting problems through an easy online system.
• Responding to written inquiries from claimants and third-party contacts.
• Participating in other activities such as training, attending team meetings, and reviews of internal and external communications.
• Adhering to provided schedules and privacy rules.
• Completing all assigned training as necessary.
• Filling out timesheets.
• Maintaining up-to-date knowledge of regulations and policies.
• Performing other duties as assigned by leadership.

Qualifications:

• Must be able to speak and read English clearly, professionally, and fluently.
• High School diploma or equivalent is required.
• Minimum 1 year of customer service/call center experience is required.
• Must be able to type a minimum of 20 WPM.
• Experience working with a PC and the Windows operating system is required.
• Ability to effectively work within established contractual turnaround times.
• Excellent interpersonal and leadership skills.
• Ability to organize simultaneous tasks.
• Ability to work as a member of a team.
• All personnel will be required to undergo program update training.
• Overtime may be required.
  

Company DescriptionAt Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

As a Kelly Services candidate, you will have access to numerous perks, including:
Kelly-sponsored Affordable Care Act health care coverage available for eligible employees
Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase—and the coverage is portable*
Service bonus plan
Holiday pay plan
Weekly electronic pay options
Free online training campus available
Exclusive online employee community
Employee assistance program (EAP) available at no cost
Corporate discounts
Transportation spending accounts

Company Description

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.\r
\r
As a Kelly Services candidate, you will have access to numerous perks, including:\r
Kelly-sponsored Affordable Care Act health care coverage available for eligible employees\r
Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase—and the coverage is portable*\r
Service bonus plan\r
Holiday pay plan\r
Weekly electronic pay options\r
Free online training campus available\r
Exclusive online employee community\r
Employee assistance program (EAP) available at no cost\r
Corporate discounts\r
Transportation spending accounts