Consumer and Community Bank - Wilmington - JPMorganChase

Description

Consumer and Community Bank – Executive Director

Join to apply for the Consumer and Community Bank – Executive Director role at JPMorganChase.

Job Description

Join a dynamic team at the forefront of transforming credit decisioning processes within the Consumer Lending sector. You will play a pivotal role in evaluating risk appetite and driving strategic initiatives that shape the future of lending. This is your opportunity to make a significant impact by implementing innovative solutions and enhancing automation in credit decisioning. Collaborate with cross-functional teams to ensure compliance, accuracy, and transparency in all activities. Be part of a leading organization that empowers businesses to thrive and grow through expert advice and cutting‑edge financial services.

As an Executive Director in the newly created Credit Decisioning Unit, you will support the execution of newly established strategic frameworks within Consumer and Community Banking.

Job Responsibilities

• Utilize newly created robust platform and framework at the highest level of Consumer and Community Banking.
• Ensure the platform supports strategic initiatives and aligns with organizational goals.
• Lead program execution across various consumer business units.
• Collaborate with cross‑functional teams to ensure seamless integration and implementation.
• Develop strategies for optimizing lending processes and practices.
• Implement tools and methodologies to enhance lending efficiency and effectiveness.
• Identify and define governance structures and risk appetite for lending activities.
• Ensure compliance with regulatory requirements and internal policies.
• Implement standards and practices that enhance clarity and accountability and promote consistency and transparency across the department.
• Lead initiatives with a focus on achieving strategic objectives and delivering measurable results.

Required Qualifications, Capabilities and Skills

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum 10 years of experience in strategy, pricing or program management
• Experience in governance, risk management and compliance within the financial services industry
• Strong understanding of consumer lending practices and principles
• Experience in executing high‑level strategies and initiatives
• Demonstrated ability to lead cross‑functional teams and manage complex projects
• Excellent analytical and problem‑solving skills
• Strong communication and leadership abilities
• Proficient in Microsoft Office Word

Preferred Qualifications, Capabilities and Skills

• Advanced degree in Finance or Business Administration
• Familiarity with data analytics tools
• Experience in customer‑centric strategy development

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment‑based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer / Disability / Veterans

Equal Opportunity Employer / Disability / Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction.

Seniority level: Director

Employment type: Full‑time

Job function: Finance and Sales