Transportation Assistant - Cincinnati, United States - Veterans Health Administration

Veterans Health Administration Cincinnati, United States

1 month ago

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Description

Summary

The incumbent works with the VTS Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation and ongoing operational flow of the Veteran Transportation Services program.

Duties

The Cincinnati VA Medical Center (CVAMC) is a two-division campus located in Cincinnati, OH and Fort Thomas, KY serving 15 counties in Southwest OH, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. The CVAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division.

Major Duties:

Performs work involving consult management, appointment scheduling and admissions scheduling.

Daily responsibilities include collecting, compiling and tracking data and statistical information in support of Veteran Transportation Service (VTS)

Performs a basic analysis of the data and generate a variety of reports.

Reviews documents, reports and/or applications of omissions and inconsistencies and ensures data entry is complete and accurate.

Enters pertinent information into an automated tracking system.

Coordinates service practices that decrease waits and delays for patients in all specialty areas.

Utilizes the Veterans Health Information System and Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.

Plans for, organizes, administers and directs how the work will be accomplished for the VTS program.

Responsibilities of planning requires consideration of support services ., systems management, operations, workload forecasting, review and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc.

Coordinates the day-to-day operation of VTS program flow, processes and functions.

Plans and provides support services in the following types of program areas; electronic records management ; drive scheduling setup and management; space utilization services.

Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and program.

Performs all other duties as assigned.

Work Schedule: Monday - Friday, 8:00am- 430pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Transportation Assistant / PD083590
Financial Disclosure Report: Not required

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