Supply Chain Specialist - Indianapolis - TA Dispatch

    TA Dispatch
    TA Dispatch Indianapolis

    1 day ago

    $60,000 - $95,000 (USD) per year *
    Description

    Job Description

    Key Responsibilities

    • Shipment Monitoring & Execution – Monitor and ensure on-time pickup and delivery of shipments for managed transportation customers.
    • Carrier Documentation & Invoicing – Ensure timely receipt and processing of carrier documentation and invoices.
    • Customer Support & Communication – Respond promptly to client needs via email and phone, including tracking, tracing, and resolving shipment issues.
    • Issue Resolution & Continuous Improvement – Identify carrier performance concerns and recommend corrective actions to management.
    • Cross-Functional Support – Participate in cross-training and provide coverage for other Logistics Specialists to ensure seamless customer support.

    Work Environment

    • Fast-paced transportation/logistics office environment
    • Frequent communication via phone and email
    • Multi-tasking across shipments, systems, and customer requests
    • Extended computer usage required
    • Regular attendance is essential
    • Monday-Friday 8AM-5PM

    Qualifications:
    Qualifications

    Education

    • High school diploma or equivalent required

    Experience

    • Minimum 1 year of experience in a transportation, logistics, or customer service role
    • Experience with Transportation Management Systems (TMS) preferred
    • Proficient in Microsoft Office Suite (Outlook, Word, Excel)
    • Bilingual (Spanish) preferred

    Personality Traits

    • Friendly and outgoing
    • Adaptable to daily operational challenges
    • Strong communicator (written and verbal)
    • Highly organized with strong planning skills
    • Results-oriented and quality-driven
    • Strong problem-solving abilities
    • Ability to multi-task effectively

    Additional Information

    Pay/Benefits/Perks

    • $22-23/hr
    • Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
    • Medical, Dental, Vision, Life Insurance, Disability
    • Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

    All your information will be kept confidential according to EEO guidelines.

    Compensation:
    $23-$23

    * This salary range is an estimation made by beBee
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