Hotel Front Desk Agent - Lawrenceburg, United States - Baymont by Wyndham Lawrenceburg

Description

Job Description

Job Description

We are seeking a Hotel Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Responsible for Cleaning the Lobby and Occasional Laundry.
• Communicate pertinent guest information to designated departments

​Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Company DescriptionBaymont by Wyndham Lawrenceburg is a pet-friendly motel, Close to Cincinnati/Northern Kentucky International Airport and Hollywood Casino.We provide friendly service and easy access to area attractions, and offer comfortable, affordable accommodations whether you are with us just one night, or are planning to stay and enjoy the area.

Company Description

Baymont by Wyndham Lawrenceburg is a pet-friendly motel, Close to Cincinnati/Northern Kentucky International Airport and Hollywood Casino.We provide friendly service and easy access to area attractions, and offer comfortable, affordable accommodations whether you are with us just one night, or are planning to stay and enjoy the area.