- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
- Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
- Provide guidance to CSRs with respect to the sales and referral process.
- Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
- Act with confidence by answering customer questions and owning customer issues.
- Maintain a position of trust and responsibility by keeping all business confidential.
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
- Adhere to established policies and procedures while opening/servicing the full range of Retail products.
- Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
- Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
- Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
- College degree or work experience providing transferrable skills, or, combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site ) provides the MU4R questions and registration required for employment in this position.
- Normal office environment.
- Extending viewing of computer screens.
- This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
- Travel outside of the affiliate will be required for various classroom training sessions.
-
Personal Banker Associate I- Westerville South
4 weeks ago
Fifth Third Columbus, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker I after completi ...
-
Neurology - Adult Epilepsy Opportunity
4 days ago
Trinity Health Columbus, United States Full timeMount Carmel Health System, one of the largest healthcare systems in central Ohio, is seeking a Board Certified or Board Eligible Epilepsy Neurologist to join a collaborative team of neurologists located in Columbus.7 · We are recruiting a Full time Epileptologist to join our gro ...
-
Neurology Opportunity
3 weeks ago
Trinity Health Columbus, United States Full timeMount Carmel Health System, one of the largest healthcare systems in Columbus, Ohio, is seeking a full-time Neurologist to join our team. · We are looking for neurology specialists that also want to retain their general neurology skills while building a practice around their pref ...
-
Trinity Health Columbus, United States Full timeMount Carmel Health System in Columbus, Ohio is seeking an experienced BC/BE Pulmonary/Critical Care Medicine physician to join a successful and well-established physician led multi-specialty medical group. The practice has a collegial team of physicians focusing on pulmonary, cr ...
-
MRI Technologist/Traveling
2 days ago
Trustaff Allied Westerville, OH, United States TemporaryTrustaff Allied is seeking a travel MRI Technologist for a travel job in Westerville, Ohio. · Job Description & Requirements · ~ Specialty: MRI Technologist · ~ Discipline: Allied Health Professional · ~ Start Date: 06/02/2024 · ~ Duration: 13 weeks · ~36 hours per week · ~ ...
-
Food Service Worker 1
3 weeks ago
Westerville City School District Westerville, United StatesPosition Type: · Food Service/Food Service Worker 1 · Date Posted: · 4/23/2024 · Location: · Westerville South High School · Closing Date: · 4/29/2024Attachment(s):FSW1 3.25 HR South HS · ...
-
Food Service Worker 1
2 weeks ago
Westerville City School District Westerville, United StatesPosition Type: · Food Service/Food Service Worker 1 · Date Posted: · 5/2/2024 · Location: · Westerville South High School · Date Available: · 08/09/2024 · Closing Date: · 05/23/2024Attachment(s):FSW1 3.25 HR South HS 2024- · ...
-
Truck Driver
2 weeks ago
Roehl Transport Westerville, United StatesThis dedicated truck driving job offers no\-touch freight \(you're not loading or unloading\)\. · Drivers tend to stay on this fleet saying that work, home time and pay are like "clockwork"\. · Your loads will mostly be pre\-planned\. · That means you do not have a lot of waiting ...
-
Truck Driver Refrigerated OTR Fleet
2 weeks ago
Roehl Transport Westerville, United StatesIn our OTR Refrigerated Fleet driving job, you'll haul cheese and other frozen or temperature controlled products in state\-of\-the\-art trailers across 48 states and Canada\. · As you see the nation, you'll also see many different shippers and locations\. · **Updated Pay Plan\ A ...
-
Regional Truck Driver
2 weeks ago
Roehl Transport Westerville, OH, United States**Updated Pay Plan\ Ask about our new Dynamic Pay Plan\** · As a Van Midwest Regional Fleet driver, you'll haul largely no\-touch freight to many of the same locations in the central part of the country\. · You will get home weekly \- typically for 48 hours\. · We strive to get y ...
-
Truck Driver
2 weeks ago
Roehl Transport Westerville, United StatesIn our over the road Flatbed Fleet, you'll haul unique freight mostly east of I\-35 \(though you may have loads that'll take you through any of the lower 48 states and Canada\)\. · As you see the nation, you'll also see many different shippers and locations\. · **Updated Pay Plan ...
-
CDL Truck Driver Van OTR Fleet
2 weeks ago
Roehl Transport Westerville, OH, United StatesIn our over the road Van Fleet, you'll haul largely no\-touch freight across 48 states and Canada\. · As you see the nation, you'll also see many different shippers and locations\. · You'll get our **Dynamic Pay Plan** that better rewards truck drivers for their time & performanc ...
-
MRI Technologist/Traveling
2 days ago
Trustaff Allied Westerville, OH, United States TemporaryTrustaff Allied is seeking a travel MRI Technologist for a travel job in Westerville, Ohio. · Job Description & Requirements · ~ Specialty: MRI Technologist · ~ Discipline: Allied Health Professional · ~ Start Date: 06/02/2024 · ~ Duration: 13 weeks · ~36 hours per week · ~ ...
Personal Banker Associate I- Westerville South - Columbus, United States - Fifth Third
Description
Make banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Personal Banker Associate I- Westerville South
LOCATIONColumbus, Ohio 43215
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.