program technician iii - Sacramento County, United States - State of California

    State of California
    State of California Sacramento County, United States

    1 month ago

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    Description

    Job Posting: Program Technician III - Business Programs Division

    Secretary of State

    JC Program Technician III - Business Programs Division
    PROGRAM TECHNICIAN III

    $4, $5,114.00 per Month

    Final Filing Date: 5/15/2024

    Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

    Job Description and Duties

    Why join our team?

    Our vision is to make it easier to do business in California. Does the idea of supporting the over two million businesses that make California the 5th largest economy in the world excite you? Do you enjoy working in a dynamic, fast-paced work environment that deploys cutting-edge technologies such as our award-winning, Eureka Chatbot, which uses artificial intelligence to support our customers? If so, come work with us in the Secretary of State's Business Programs Division. We are seeking qualified applicants to fill multiplepermanent, full-time Program Technician III positions.

    What we do:

    We provide a wide range of services and process filings to support our customers, including:

  • Corporation, limited liability company and partnership registration, change, and termination filings.
  • Trademark/service mark registration and change filings.
  • Uniform Commercial Code financing statements and notices of tax liens and change filings.
  • Maintenance of the Advance Health Care Directive Registry, Domestic Partners Registry, and Immigration Consultants Registrations.
  • Oversee notary commissions within California. Authenticate the signatures of California public officials and notaries public.
  • We provide customer service, via online, phone, email, and in person, and provide records of our filings online. Visit our portal for more information.

    • What will your duties be?

    You will play a vital role for our Division by assisting our customers with the processing and servicing of various filings and requests for information. Under the general supervision of a Supervising Program Technician III or Section Manager, your duties may include:

  • Review and examine the most difficult documents, filings, requests, and supporting documentation for viability and compliance with legal requirements.
  • Research, analyze, interpret, and apply laws relating to various forms/documents.
  • Advise customers, orally and by written correspondence, as to form/document deficiencies
  • Respond, orally and in writing, to the most difficult and/or sensitive technical inquiries and to inquiries as related to forms/documents processed.
  • Discuss and assist customers with requirements, related laws, and recommend appropriate actions.
  • Analyze situations accurately, adopting effective courses of action.
  • Act as an expert resource responsible for the most sensitive and difficult Program Technician work processes.

    • Working Conditions

    In addition to the positions providing telework opportunities based upon the agency's telework policy and business needs, additional on-site amenities include a cafeteria, childcare center, and bicycle parking

    Minimum Requirements

    You will find the Minimum Requirements in the Class Specification.

    Additional Documents

    Special Requirements

    For Notary and Special Filings positions, you must pass a live scan background check.