Financial Services Technical Lead - Kirkland - ServiceNow

    ServiceNow
    ServiceNow Kirkland

    6 days ago

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    Description

    Job Title: Financial Services Technical Lead

    We are seeking a highly skilled and experienced Financial Services Technical Lead to join our team. This role will be responsible for leading the implementation of ServiceNow's Financial Services Operations (FSO) solutions for banking and insurance clients.

    The ideal candidate will have at least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies, preferably ServiceNow Customer and Industry Workflow Solutions.

    Responsibilities:

    • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer.
    • Ensure quality of work delivered by the technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients.
    • Define, at an architectural and design level of detail, technical solutions aligned with our client's business problems and ServiceNow Implementation Best Practices.
    • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients.

    Requirements:

    • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies.
    • Minimum of 5 years of experience developing enterprise architectures and technical roadmaps with integrations with Customer Facing Portals, Core Banking Platforms, Core Insurance Platforms, Transactional Based Systems, Document Management Platforms, Data Warehouses, etc.
    • Experience working with ServiceNow CSM and FSO products.
    • Strong Understanding of the financial services industry and specific knowledge including system architecture, security, use cases, workflows, personas, industry standards, compliance and regulatory requirements.

    Compensation:

    This position offers a base pay of $140,000 to $245,200, plus equity (when applicable), variable/incentive compensation and benefits. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.



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