- Supervise and develop the performance of employees of the Restaurants and Banquet department performance to ensure efficient operations and adherence to hotel/restaurants policies and procedures and to insure the highest possible levels of guest satisfaction in a cost efficient manner.
- Handle guest requests, inquiries and complaints effectively and efficiently.
- Support team members in handling guest inquiries, requests and in resolving guest complaints
- Assign work and supervise performance of employees in all Food and Beverage and hotel policies procedures
- Function as a liaison between guest and restaurant, lounge & banquets while maintaining a high level of customer service.
- Supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations.
- Understand the intricate variations of each type of wine and is able to create a rapport with guests and customers to ascertain their particular needs.
- Strong detail orientation; ability to set priorities, multi-task and meet deadlines
- Basic computer skills; proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
- Excellent verbal and written communication skills
- Excellent time management and organizational skills
- Excellent problem solving skills, including the ability to problem solve without direct supervision.
- Ability to use POS software and payroll system.
- Previous experience in a 4 to 5-star hotel (and the quality and services expectations associated therewith) preferred.
- Minimum of two years of experience in a hotel or related field, and supervisory experience.
- Demonstrated knowledge in wine and spirits
- Strong personnel training background with an ability to teach and mentor others
-
General Manager
2 weeks ago
Johnny Rockets Fort Washington, United StatesESSENTIAL DUTIES AND RESPONSIBILITIES · : Achieve restaurant unit financial plan, including P&L and inventory management. · Model superior Guest service skills for all staff to follow. · Manage the team to ensure that not only is their job performed properly, but also they are ...
-
Shift Manager
1 week ago
Wendy's Fort Wayne, United StatesShift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. Wendy's Shift Supervisor: · Shift Manager, Shift Superv ...
-
Shift Leader
1 week ago
Penn Station Fort Wayne, United States[Restaurant Supervisor / Shift Manager] East Dupont Road - As a Shift Lead @ Penn Station, you'll do lots of jobs including: Manage the team while running shifts; Lead and Train team members; Balance EOD reports; Be a responsible key holder; Prepare, cook, and serve food; Clean a ...
-
Department Manager
6 hours ago
Kansas Action for Children Fort Wayne, United Statesat McDonalds in HASTINGS, Nebraska, United States · Job Description · We believe in letting you do you. If you're looking for a part-time or full-time management position, you've come to the right place. · You'll find out that a McDonald's job can help you grow with top notch tr ...
-
Server
5 days ago
MSE Branded Foods Fort Wayne, United StatesBartender / Drink Mixer / Server · Chapmans Bar and Restaurant - Fort Wayne Airport - Fort Wayne, Indiana · A career with MSE Branded Foods is more than just a job; it's a stepping-stone to a successful future in the progressive workplace of the restaurant and retail business. ...
-
Line Cook
1 week ago
Pyramid Global Hospitality Fort Wayne, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
-
Line Cook
1 week ago
The Bradley Company Fort Wayne, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
District Manager
3 weeks ago
Wenco Wendys Fort Wayne, United States** District Manager - Fort Wayne - Van Wert Area** · **Job Category****:** Wenco Job Family · **Requisition Number****:** DISTR002172 · Showing 1 location · **Job Details** · **Description** · ACCOUNTABILITIES AND KEY MEASUREMENT CRITERIA · In order to achieve consistency thro ...
-
Server (4pm-8pm)
1 week ago
StoryPoint Fort Wayne, United StatesServer – Wait Staff · StoryPoint of Fort Wayne North · Position Summary: · As a Server, you will perform a variety of food service functions and maintain clean and sanitary conditions of service area, facilities and equipment. You will take on a rewarding position with an innovat ...
-
Warehouse Janitorial Lead
2 weeks ago
Kellermeyer Bergensons Services Fort Wayne, United StatesJob Description · Job DescriptionKellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings for a Warehouse Lead to join our Warehouse Cleaning/Janitorial crew in Fort Wayne, IN. If you enjoy working in a fast-paced environment and helping make an impact on ...
-
Broiler Cook
1 day ago
Ruth's Chris Steak House Fort Wayne, United States Full timePrime Hospitality Group is a curated collection of brands — spanning upscale restaurants, bars, and hotels. PHG is a family-owned business founded and led by husband-and-wife entrepreneurs, Ryan and Kristy Rans. As passionate service experts, Ryan and Kristy are committed to deli ...
-
General Manager
2 weeks ago
Checkers - Rally's Fort Wayne, United StatesCheckers - Rally's E. State Blvd [Restaurant Supervisor] As a General Manager at Checkers-Rally's, you'll: Ensure the orderly and efficient functioning of assigned restaurant; Assure adherence to the philosophy of quality, service, cleanliness and hospitality; Display comprehensi ...
-
General Manager
2 weeks ago
Five Guys Fort Wayne, United StatesFive Guys - 801 Northcrest Shopping Center [Restaurant Supervisor] As a General Manager at Five Guys, you'll: Lead and motivate your people, ensuring a team-based environment; Oversee financial and inventory management; Manage customer and vendor relationships; Be accountable for ...
-
Food Beverage Supervisor
1 month ago
Hampton Inn & Suites Fort Wayne, IN Fort Wayne, United States Full timeSummary: · The Food and Beverage Supervisor ensures that the restaurant is opened in a timely and orderly fashion. The Food and Beverage Manager oversees smooth restaurant operation including staffing, set-up, service and break down ensuring excellent guest service. This supervis ...
-
Dishwasher/inventory Asst. Full Time
3 days ago
Saint Anne Communities Fort Wayne, United States Full timeDishwasher/Truck 5:30a - 1:30p · Must be available Monday & Thursday. Be able to lift 50 lbs., twist, bend, lift to put on shelves, put stock away in the freezer, refrigerator and stock rooms. · Experience in food service or related field preferred, but not necessary. · Dining Se ...
-
Dishwasher/food Prep
1 week ago
UNIQ BBQ & SHABU Fort Wayne, United StatesDuties: · - Assist in food preparation tasks such as chopping, slicing, and dicing ingredients using knives and other kitchen tools. · - Follow recipes and instructions provided by the chef or kitchen supervisor. · - Measure and weigh ingredients accurately. · - Assist in cooking ...
-
Server
3 weeks ago
MSE Branded Foods Fort Wayne, United StatesBartender / Drink Mixer / Server · Chapmans Bar and Restaurant - Fort Wayne Airport - Fort Wayne, Indiana · A career with MSE Branded Foods is more than just a job; it's a stepping-stone to a successful future in the progressive workplace of the restaurant and retail business. We ...
-
Shift Leader
3 weeks ago
Jersey Mikes Subs | Allen Allen, United StatesJersey Mike's is looking for responsible, energetic and personable applicants to join our team as Shift Leaders · Our concept is simple. We provide our customers with the freshest, highest quality sub sandwiches available, prepared right in front of them and served with energy an ...
-
Ft. Wayne Wind
1 week ago
Hoffmaster Fort Wayne, United StatesHoffmaster is an industry leader producing the most complete line of specialty disposable tabletop products for over 75 years. Hoffmaster competes in three distinct business segments - Foodservice, Consumer, and E-Commerce. Our products can be found in thousands of retailers, res ...
-
Industrial Pretreatment Inspector
2 weeks ago
City of Fort Wayne Fort Wayne, United States**Job Code**: · **Posted On**: · - Thursday, 6th June 2024 · **Category**: · - Regular Full Time · **Department**: · - WPC Plant · **Shift**: · - 7:00 am to 3:00 pm, may vary · **Location**: · - Fort Wayne, IN · - 200 E. Berry Street**Pay Rate**: · - $ $29.81 per hour*** · **SUMM ...
Restaurant Supervisor - Fort Wayne, United States - The Bradley Company
Description
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company
Location Description:
Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people.
Overview:
The Bradley is seeking a Food & Beverage Supervisor to supervise, direct, and assist in the day to day operations of our roof top restaurant Birdie's and lobby restaurant Arbor as well as our private dining, banquets/catering. Ensures that employee and guest satisfaction are exceeded by assessing the customer needs, meeting quality standards for service and continued evaluation of external and internal guest satisfaction. The F&B Supervisor will be responsible for maintaining the highest customer service standards in all food and beverage outlets/areas via grooming and developing of each staff member. The F&B Supervisor will ensure all aspects of the restaurant are operating in accordance to established policies and procedures to include cash control, menu pricing, property promotions, alcoholic beverage menus, and overall housekeeping, sanitation and maintenance respective areas of responsibility.
Due to the ever changing nature of the hospitality industry, the Food and Beverage Supervisor may be required to work varying schedules to reflect business needs of the hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:
Other responsibilities include but are: Selects, requisitions, stores, sells, and serves wines in restaurants or banquet areas. Keeps inventory and orders wine to replenish stock. Meets with winery representatives and tastes wines to select for wine list. Stores wines on racks or shelves in wine cellar. Maintains wine list and recommends bottle or individual glass prices. Discusses wines with patrons and assists patrons to make wine selection. May assist with interview and hiring process, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Perform other tasks as necessary in order to achieve the financial performance and goals of the organization.
Qualifications:QUALIFICATIONS REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Ability to handle sensitive, confidential information discreetly and professionally
EDUCATION and/or EXPERIENCE: Associate's degree (A. A.) or equivalent from two-year college or technical school; or minimum one year in hotel banquet, restaurant and/or training; or equivalent combination of education and experience.
