Jobs
>
Durham

    Lead Retail Operations Associate - Durham, United States - The Museum of Life and Science

    The Museum of Life and Science
    The Museum of Life and Science Durham, United States

    2 weeks ago

    Default job background
    Description
    Location
    Museum of Life and Science

    About the Organization
    The Museum of Life and Science, one of North Carolina's top family destinations, has been a beloved Durham institution for 75 years. The Museum features 84 acres of exhibits, experiences, and outdoor exploration, including one of the East Coast's largest butterfly conservatories and a two-story science center. As an accredited zoo, the Museum is home to lemurs, black bears, endangered red wolves, and more than 140 species of live animals, butterflies, and insects. Readers of Durham Magazine, Indy Week, and Carolina Parent have repeatedly named us the top Museum in the Triangle. Charity Navigator rated the Museum, a 501(c3) nonprofit organization, 100 out of 100 the highest possible score.

    Our mission is to create a place of lifelong learning where people of all ages embrace science as a way of knowing about themselves, their community, and their world. The Museum serves our increasingly diverse community with interactive and accessible experiences that build and develop lifelong connections with science, nature, and critical thinking. The Museum partners with NASA, NOAA, the National Science Foundation, Duke University, NC State University, and the University of North Carolina on many research projects and programs.

    In addition to an incredible team of co-workers, the Museum provides competitive compensation commensurate with experience, as well as a full array of employee benefits for eligible positions, including a generous 403b retirement plan with employer contributions, health, dental, and vision insurance, flex-spending plans, life insurance, long-term disability insurance, paid vacation and sick leave, nine paid annual holidays, employee appreciation events, and a family membership to the Museum.

    Full-Time/Part-Time
    Full-Time

    Exempt/Non-Exempt
    Non-Exempt

    Description

    Position Objective: Supports the Museum's mission by providing excellent customer service to enhance the customers' retail experience and maintaining strong operational protocol to protect the Museum's assets.

    Responsibilities:
    • Opens and closes the Museum stores in accordance with department standards
    • Serves as floor supervisor on a rotating basis
    • Motivates team through positive reinforcement of service standards.
    • Monitors traffic flow and adjusts staffing to maintain appropriate levels during peak periods.
    • Maintains visual merchandising standards with great attention to detail.
    • Monitors inventory levels on both the sales floor and in inventory storage.
    • Supports online store sales by carefully packaging and shipping orders.
    • Effectively communicates operational successes, opportunities, and concerns to the Retail Operations Manager
    • Knows and ensures that Museum policies and procedures are always followed.
    • Model responsible behaviors to team.
    • Using the Museum's values as a guide, foster positive culture on the team, motivating through positive reinforcement.
    • Prioritize and handle multiple tasks, delegating when appropriate.
    • Develop and train others.
    • Work independently with limited coaching and oversight.
    • Always demonstrate adherence to Museum safety procedures.
    • Engage with Museum visitors in a positive and helpful way to support an enjoyable and safe guest experience.
    • Prioritize the Museum's values of inclusion and kindness in all interactions with staff, volunteers, and guests.
    • Additional duties as assigned
    Actual Pay Rate: $17.50/hour

    Position Requirements
    • A demonstrated passion for customer service
    • Excellent conflict prevention and resolution skills
    • A demonstrated ability to prioritize and handle multiple tasks efficiently and in an organized fashion
    • Ability to monitor, organize, and rotate inventory
    • Excellent delegation and follow-up
    • Ability to develop and train others
    • General business comprehension
    • Basic knowledge of computer systems
    • Ability to accurately handle cash, charge, check, and gift card transactions as well as deposits
    • Able to respond appropriately to emergencies with provided training
    • Ability to stand for up to 9 hours
    • Ability to maneuver around sales floor and stock room including repetitive bending, prolonged standing, twisting, and climbing
    • Ability to lift 40 pounds
    • Flexible schedule with weekend and potential evening work
    Desired:
    • Sales/retail supervisory experience
    • Visual merchandising experience
    • Conversant in Spanish
    • Familiarity with Counterpoint
    Shift
    Days

    Pay Range
    $17.50/hour

    EOE Statement
    The Museum of Life and Science is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. In addition, we will provide reasonable accommodation for individuals with disabilities to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. As an equal opportunity employer, we value the differences and benefits that a diverse culture brings. Join us

    Category
    Retail

    This position is currently accepting applications.
  • ZP Group

    Operations Associate

    1 week ago

    ZP Group Durham, United States

    Piper Companies is seeking an Operations Associate for a growing organization in Durham, North Carolina. The Operations Associate will support the operations team within various functions of the business. The Operations Associate will be customer facing (internally and externally ...

  • ZP Group

    Operations Associate

    1 week ago

    ZP Group Durham, United States

    Piper Companies is seeking an Operations Associate for a growing organization in Durham, North Carolina. The Operations Associate will support the operations team within various functions of the business. The Operations Associate will have a strong customer service focus. The Ope ...

  • Sephora

    Operations Associate

    3 weeks ago

    Sephora Durham, United States

    Job ID: Store Name/ Number: NC-Southpoint Address: 6910 Fayetteville Road, Durham, NC 27713, United States (US) Hourly/ Salaried: Hourly (Non-Exempt) Full Time/ Part Time: Part Time Position Type: Regular Operations Associate It takes a Operations Associate, Operations, Associate ...

  • ZP Group

    Operations Associate

    2 weeks ago

    ZP Group Durham, United States

    Piper Life Sciences is actively seeking a Operations Associate to join a financial services company that is focused on providing retirement and reinsurance solutions. The Operations Associate will be responsible for all tasks related to upcoming business. This is a hybrid role th ...

  • ZP Group

    Operations Associate

    1 week ago

    ZP Group Durham, United States

    Piper Companies is seeking an Operations Associate for a growing organization in Durham, North Carolina. The Operations Associate will support the operations team within various functions of the business. The Operations Associate will have a strong customer service focus. The Ope ...

  • Alcove

    Operations Associate

    3 weeks ago

    Alcove Durham, United States

    At Alcove, we want to enable shared-housing in every home. Through our technology and platform, we can bring together roommates and homeowners to maximize value for everyone. · We live in an era trending towards the access economy with highly mobile lifestyles. Ownership of expen ...

  • Aspida Financial Services LLC

    Operations Associate

    1 week ago

    Aspida Financial Services LLC Durham, United States

    Job Description · Job DescriptionDescription:Company Description: · Aspida Holdings Ltd., through its subsidiaries (collectively "Aspida"), is focused on providing retirement and reinsurance solutions, having operations in the U.S. and Bermuda with total assets of $12.1 billion a ...

  • Aspida Financial Services LLC

    Operations Associate

    1 week ago

    Aspida Financial Services LLC Durham, United States

    Job Description · Job DescriptionDescription:Company Description: · Aspida Holdings Ltd., through its subsidiaries (collectively "Aspida"), is focused on providing retirement and reinsurance solutions, having operations in the U.S. and Bermuda with total assets of $5.7 billion as ...

  • At Home Stores LLC

    Store Operation Associate

    3 weeks ago

    At Home Stores LLC Durham, United States

    From $13.00/hour · The Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. · Key Roles and Responsibilities · Provides customers a positive shopping experience · Perfor ...

  • The Museum of Life and Science

    Retail Operations Associate

    2 weeks ago

    The Museum of Life and Science Durham, United States

    Location · Museum of Life and Science · About the Organization · The Museum of Life and Science, one of North Carolina's top family destinations, has been a beloved Durham institution for 75 years. The Museum features 84 acres of exhibits, experiences, and outdoor exploration, i ...

  • The Museum of Life and Science

    Retail Operations Associate

    3 weeks ago

    The Museum of Life and Science Durham, United States

    Location Museum of Life and Science About the Organization The Museum of Life and Science, one of North Carolina's top family destinations, has been a beloved Durham institution for 75 years. The Museum features 84 acres of exhibits, experiences, and outdoor exploration, includin ...

  • restor3d

    Operations Administrative Associate

    1 week ago

    restor3d Durham, United States

    Job Description · Job DescriptionJob Summary: · The Operations Administrative Associate will be responsible for the coordination of administrative related activities in support of production at the Durham, NC manufacturing site. Duties include but are not limited to work order ge ...

  • Merck

    Associate Director, Operations

    1 week ago

    Merck Durham, United States Full time

    Job Description · Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a "Safety First, Quality Always" mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing netw ...

  • Grifols Shared Services North America, Inc

    Associate Director, Clinical Operations

    3 weeks ago

    Grifols Shared Services North America, Inc RTP, United States

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the worl ...

  • The Museum of Life and Science

    Lead Retail Operations Associate

    3 weeks ago

    The Museum of Life and Science Durham, United States

    Location Museum of Life and Science About the Organization The Museum of Life and Science, one of North Carolina's top family destinations, has been a beloved Durham institution for 75 years. The Museum features 84 acres of exhibits, experiences, and outdoor exploration, includin ...

  • The Upper Deck Company

    Associate Project Manager Operations

    2 weeks ago

    The Upper Deck Company Durham, United States

    Job Description · Job DescriptionPOSITION SUMMARY · The Associate Project Manager position is an entry level project manager opportunity responsible for support in implementing projects in a Production environment. The responsibilities include partnering with internal departments ...

  • Fidelity TalentSource LLC

    Alternate Investments Operations, Associate II

    3 weeks ago

    Fidelity TalentSource LLC Durham, United States

    · Alternative Investments Operations Associate · Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Alternative Investments Operations Associate to work in Durham, NC · The Team · In this ro ...

  • IQVIA

    Junior Associate, Talent Acquisition Operations

    3 weeks ago

    IQVIA Durham, United States

    Job Overview · The Junior Associate, Talent Acquisition Delivery Enablement role is responsible for collaborating with the Talent Acquisition team to ensure an efficient interview scheduling process, aiming to provide an excellent experience for both candidates and internal stak ...

  • Biogen

    Associate Director, Manufacturing Technical Operations

    2 weeks ago

    Biogen Durham, United States

    About This Role:This critical position provides operational oversight of the Manufacturing Technical Operations (MTO) function for the Small Scale Manufacturing (SSM) and Flexible Volume Manufacturing (FVM) factories at out RTP Bio Site. This positio Technical, Operations, Manufa ...

  • Foster McKay

    Associate Director Global Accounting Operations

    3 weeks ago

    Foster McKay Durham, United States

    "It is never too late to be what you might have been" · Why would I want this job? · The Associate Director, Global Accounting Operations, will be responsible for the strategic as well as day-to-day operations of the Global PTP Accounting function at company, including developmen ...