Catering Manager - Washington - Chick-fil-A

    Chick-fil-A
    Chick-fil-A Washington

    1 day ago

    Description
    Chick-fil
    • A Catering ManagerTransform Special Moments into Memorable Experiences at Chick fil A TenleytownWe're seeking a passionate Catering Manager who wants to lead our catering operations while driving sales growth and operational excellence.
    This isn't just a management position - it's your opportunity to build relationships, ensure exceptional food quality and safety, and create memorable experiences for every catered event.


    Why This Role Matters:


    As a Catering Manager, you'll oversee all aspects of our catering operations, from order preparation to delivery and customer follow-up.

    Through your leadership and attention to detail, you'll ensure every catered event reflects the quality and hospitality that makes Chick-fil
    • A exceptional, while driving sales growth and building lasting customer relationships.

    What Success Looks Like:

    • Achieve Food Safety goal of 1 Maintain QIV Visit average of 98% for the year
    • Achieve Food Cost positive gap of less than 0.75%
    • Ensure 100% on-time delivery for all catering orders
    • Coordinate with BOH to complete orders on schedule
    • Drive Outside Sales to $200,000 annually
    • Complete all catering order preparation the day before delivery

    Key Responsibilities:
    Leadership: Execute the vision, mission, and values while managing all catering operations, including school orders, inventory, andteam accountability. Conduct weekly meetings with the Executive Director and ensure on-time deliveries. Maintain the catering vehicle to professionalstandards.


    Integrity:
    Provide daily feedback and coaching to the team, uphold all food safety protocols, and consistently execute the vision andcore values in every interaction and decision

    Growth:
    Re-certify on Pathway annually, manage catering spreadsheet to retain customers through systematic follow-up aftereach order, and partner with the Marketing Manager to develop and execute salesgrowth strategies

    Hospitality:
    Deliver excellent guest service for every catering delivery and work with BOH to maintain consistent cleanlinessstandards that reflect our commitment to quality

    Trust:
    Proactively communicate with leadership about upcoming catering orders, plans, and potential issues. Keep the Executive Operations Director informed before challenges arise. Stay actively engaged in daily operations and complete month-end inventory.


    What We're Looking For:

    • Ambitious individuals with a growth mindset and passion for hospitality
    • Open-minded, self-aware leaders with high emotional intelligence
    • Ability to build relationships and drive sales growth
    • Strong organizational skills and attention to detail
    • Excellent communication and customer service skills
    • Proactive problem-solver who anticipates challenges
    • Ability to manage multiple priorities in a fast-pacedenvironment
    • Commitment to food safety and quality excellence

    What We Offer:

    • Competitive pay rate 40 hours of Vacation
    • Opportunity for Chick-fil
    • A Scholarship
    • A supportive, growth oriented environmentJoin our Chick fil A family and discover how leading our catering operations can elevate your career to new heights.
    Together, we'll create exceptional experiences that make every event memorable, one perfectly executed order at a time.Your catering leadership journey starts here - where hospitality excellence meets opportunity.
    Working at a Chick-fil
    • A restaurant is more than a job it's an opportunity for teamwork and leadership development in a positive, people focused environment.
    Most Chick-fil
    • A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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