Sr Specialist Billing - Meridian, United States - Idaho State Job Bank

Description

Sr Specialist Billing & Pmts at United Site Services in Meridian, Idaho, United States Job Description About USS You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America.

We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country.

From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons.

Join a company that makes a difference in communities across the country while providing for yourself and your family.

THE USS DIFFERENCE + One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.

+ The largest inventory of equipment in the country.

+ Coast-to-coast coverage with over 130+ locations in 27 states - and growing Primary Purpose The Billing and Payments Specialist is an essential partner in providing world-class front-line support through multiple channels (phone, email, or chat) to USS Customers.

This position provides exceptional customer experience while discovering and resolving customer billing issues, disputes, and collections in a professional and prompt manner.

This position has a clear understanding of USS's process from quote to order, delivery, servicing, invoicing to collecting of all open accounts receivable.

The Billing and Collections Specialist must maintain a positive and professional attitude, enjoy problem solving, working with other departments for resolution and thrive in a fast pace rewarding environment.

Essential Functions + Professionally answer a high volume of inbound calls within performance guidelines + Provide World Class Services and promote one call resolution + Maintain a comprehensive knowledge of USS products and services + Validate with customer's they have open invoices and working with customers on PO#'s + Interact with customers for account reconciliation, researching and resolving disputes, and collecting on open accounts receivable + Cleary communicate and coordinate with sales, field operations, and office personnel to ensure customer requests are handled appropriately and in a prompt fashion + Resolve customers disputes and billing inquires + Partner with the legal team on accounts regarding customer tax exempt status To view full details and how to apply, please login or create a Job Seeker account