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  • Lead, Digital Marketing - New York - Spring Health

    Spring Health
    Spring Health New York

    2 weeks ago

    Default job background
    Full time
    Description

    Job Description

    Revolutionize Mental Healthcare with Spring Health.
    At Spring Health, our mission is to eliminate every barrier to mental health. We achieve this by delivering the right care at the right time – whether it's therapy, coaching, medication, or beyond – tailored to each individual's needs.

    We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health services, providing care for 10 million people. Our clients include well-known brands like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally.

    Our innovative platform has enabled us to generate a net positive ROI for employers, and we are the only company in our category to earn external validation of net savings for customers.

    We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. With their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started – join us on our journey to make mental healthcare accessible to everyone, everywhere.

    As the Digital Marketing Lead, you will lead and optimize our digital acquisition and conversion strategy across SEM, social media advertising, display, paid media, and other emerging paid channels. You will work closely with cross-functional teams to accelerate growth, improve ROI, and enhance customer acquisition and conversion.

    Key Responsibilities:

    • Strategy Development & Execution: Own and evolve the digital marketing strategy, including paid media, paid search, paid social, display, and content syndication, with the goal of driving qualified opportunity and pipeline and supporting business growth.
    • Campaign Management: Plan, launch, and optimize B2B campaigns across digital channels, collaborating with internal teams to ensure alignment with overarching marketing and sales goals.
    • Analytics & Reporting: Use data-driven insights to create, implement, and continuously refine campaign performance, analyze trends, and adjust strategies as needed. Provide regular performance reports to stakeholders and use insights to make data-backed decisions.
    • Team Collaboration: Partner closely with cross-functional teams, including product marketing, demand generation, ABX, and web, to ensure campaigns are aligned and optimized for revenue growth.
    • Vendor & Budget Management: Oversee digital marketing budgets and manage relationships with our performance marketing agency, ensuring cost-effective and impactful spend. Partner with analytics and finance teams to develop accurate forecasting, reporting, and budget management.
    • Drive Innovation in Paid Channels: Continuously stay updated on digital marketing trends, tools, and technologies; proactively test and implement new channels, ad formats, and leverage A/B and multivariate testing to enhance performance and maximize budget efficiency.

    Success Metrics:

    • Digital Acquisition Growth: Demonstrated increase in qualified customer acquisition and conversion rates across paid channels, contributing to pipeline growth and supporting overall business objectives.
    • Optimized ROI and Cost Efficiency: Consistent improvement in ROI through data-driven optimizations and effective budget management, ensuring cost-efficient campaigns across channels.
    • Agility and Innovation: Rapid testing and adoption of new ad formats, tools, and channels that drive measurable gains in campaign performance and engagement.
    • Cross-Functional Alignment: Strong collaboration with demand generation, ABX, product marketing, and web teams to ensure campaign alignment with broader growth initiatives, resulting in cohesive and effective marketing strategies.
    • Insightful Reporting and Decision-Making: High-quality performance reports that enable stakeholders to make informed decisions, supported by clear trend analysis, forecasting, and data-backed recommendations.
    • Vendor and Budget Management Excellence: Effective oversight of agency and vendor relationships, ensuring impactful spend, accurate forecasting, and budget adherence in alignment with finance and analytics teams.

    Requirements:

    • Experience: 8+ years of digital marketing experience in a B2B environment, with a strong record of managing and scaling digital acquisition strategies across SEM, paid social, display, and other paid channels.
    • Analytical Expertise: Highly data-driven, with a proven ability to analyze and interpret complex data, optimize campaigns based on performance insights, and use metrics to drive informed decision-making.
    • Proficiency in Digital Marketing Tools: Deep understanding of digital marketing platforms and tools, including Google Ads, LinkedIn Ads, programmatic advertising platforms, and analytics tools like Google Analytics. Experience with A/B and multivariate testing is essential.
    • Strategic Mindset with Tactical Execution: Ability to balance big-picture strategy with hands-on campaign management, aligning digital efforts with business growth goals while optimizing for efficiency and effectiveness.
    • Cross-Functional Collaboration Skills: Proven success in partnering with product marketing, demand generation, ABX, web, finance, and analytics teams to align on goals and drive cohesive, revenue-focused campaigns.
    • Creativity and Innovation: Forward-thinking and eager to experiment with new channels, ad formats, and digital strategies to stay ahead in a fast-paced, competitive landscape.
    • Communication: Strong communication skills with the ability to articulate complex data and campaign performance insights to a diverse set of stakeholders.
    • Industry Knowledge: Experience in B2B, Healthcare, SaaS, or technology industries is a plus.

    Benefits:

    Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.

    Employer-sponsored 401(k) match of up to 2% for retirement planning.

    A yearly allotment of no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.

    Competitive paid time off policies, including vacation, sick leave, and company holidays.

    Parental leave up to 18 weeks, depending on your eligibility, including tenure and medical situation.

    Access to Noom, a weight management program – based in psychology, that's tailored to your unique needs and goals.

    Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.

    Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription.

    Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care.

    Up to $1,000 Professional Development Reimbursement a year.

    $200 per year donation matching to support your favorite causes.


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