Jobs
>
Albany

    VOIP Technician - Albany, United States - Zones, Inc.

    Zones, Inc.
    Zones, Inc. Albany, United States

    2 weeks ago

    Default job background
    Description

    Company Overview:
    When it comes to IT solution providers, there are a lot of choices.

    But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.

    TM

    Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain.

    Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

    Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.

    Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.


    As a Telecomm VOIP Technician, you will join an existing team and work with Cisco Call Manager and NEC-centric hardware and peripherals at client locations.

    Provide consultation, design, installation, support, configuration/programming, MAC, update/upgrade, maintenance, troubleshooting, and repair of voice and fax network and system components, peripherals, and software.

    Provide peripheral support of ancillary telephony systems, including but not limited to Call Accounting, Call Recording, ACD. VoIP conversion, discovery, implementation, and testing.

    What you'll do as the VOIP Technician:
    The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Responsibilities:

    • Work with Telephony components and architecture
    • Identify and terminate phone lines
    • Install and test phone equipment
    • Identify and troubleshoot voice and fax related issues
    • Work with end users to provide excellent customer service/teamwork skill

    Requirements:

    • Familiarity with Cisco Call Manager or Cisco CCNA training
    • Understating of Network components and architecture
    • Familiarity with programming and operation of call accounting systems
    • Understanding of troubleshooting voice issues, and escalate as necessary
    • Understanding of VoIP and network concepts
    • Valid Driver's License and ability to operate a vehicle
    • Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom snips, pliers, screwdrivers, etc.)

    Nice to Have:

    • Experience working with sizeable customers >10,000 lines
    • Experience with all telco interfaces: analog, digital, SIP, PRI
    • Experience with voice recording systems
    • Experience in the Data and Voice industry, especially in Cisco Call Manager and NEC support and implementations
    • Troubleshooting voice issues, and escalate as necessary
    • Cisco CCNA Collaboration
    • Avaya
    • Valid Driver's License and ability to operate a vehicle
    • CUCM and Unity5 and 12.5
    • Cisco VG gateways
    • NEC SV9500 & SB50
    • GNAV
    • UM8700
    • MA4000
    • VPI VoicePoint
    • Enghouse Interactive Call Center
    • Valcom paging
    • RightFax
    Qualified candidates can expect an hourly range of $ $26.45.

    #LI-LM1

    Zones offers a comprehensive Benefits package

    While we're committed to providing top-tier solutions, we're just as committed to supporting our own team.

    Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more.

    And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.


    At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture.

    If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

  • TEKsystems

    VOIP Technician

    2 weeks ago

    TEKsystems Albany, United States

    : · Our client is looking to add a member to there team. This person will be responsible for and setting up hardware, phones, ensuring cables are cleaned up and neat, resetting voicemail boxes in call manager cluster, using ServiceNow as a ticketing system to respond and close ti ...

  • Zones

    VOIP Technician

    5 days ago

    Zones Albany, United States

    · Position at Zones LLC. · Company Overview: · When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM · Zones ...

  • Zones, Inc.

    VOIP Technician

    2 weeks ago

    Zones, Inc. Albany, United States

    Position at Zones LLC. Company Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, theres really only one: Zones First Choice Technician, IT, Manufacturing, T ...

  • Zones

    Sr. VOIP Technician

    2 weeks ago

    Zones Albany, United States

    Description · Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zo ...

  • Zones

    Sr. VOIP Technician

    5 days ago

    Zones Albany, United States

    · Position at Zones LLC. · Company Overview: · When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM · Zones ...

  • Peckham Industries

    Senior Network Engineer

    1 week ago

    Peckham Industries Albany, NY, United States

    Peckham Industries · Location: Albany, NY · Salary Interval: Full Time · Pay Range: N/A · Date Posted: 05/15/2024 · About Us: · Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our "family by choice" ethos delivers value as the trusted su ...

  • Peckham Industries

    Senior Network Engineer

    1 day ago

    Peckham Industries Albany, NY, United States

    Peckham Industries · Location: Albany, NY · Salary Interval: Full Time · Pay Range: N/A · Date Posted: 05/15/2024 · About Us: · Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our "family by choice" ethos delivers value as the trusted su ...

  • Peckham Industries

    Senior Network Engineer

    5 days ago

    Peckham Industries Albany, United States

    Peckham Industries · Location: Albany, NY · Salary Interval: Full Time · Pay Range: N/A · Date Posted: 05/15/2024 · About Us: · Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our family by choice ethos delivers value as the trusted ...

  • Internet Service Provider

    Network Engineer

    2 weeks ago

    Internet Service Provider Troy, United States

    Job Description · Job Description · Network Engineer: · We are a rapidly growing company setting the new standard in delivering internet service through our revolutionary and proprietary network. Our culture is based on integrity, accountability, hard work, collaboration, and s ...

  • Naval Nuclear Laboratory

    System Administrator, Advanced

    1 week ago

    Naval Nuclear Laboratory Niskayuna, NY, United States

    Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration. Our company encourages diversity and inclusion in all its forms while ensuring the safety and reliability ...

  • Naval Nuclear Laboratory

    System Administrator, Advanced

    1 week ago

    Naval Nuclear Laboratory Schenectady, United States

    Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration. Our company encourages diversity and inclusion in all its forms while ensuring the safety and reliability ...

  • Naval Nuclear Laboratory

    System Administrator, Advanced

    1 week ago

    Naval Nuclear Laboratory Schenectady, United States

    Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration. Our company encourages diversity and inclusion in all its forms while ensuring the safety and reliability ...

  • Liberty ARC

    PC Technician

    5 days ago

    Liberty ARC Schenectady, United States

    Job Description · Job DescriptionPC Technician · Location: Schenectady, NY · FLSA: Non-Exempt · Reports To: Systems Manager · Physical Requirements: Employee is regularly required to sit at a computer for extended periods of time. Ability to work in a confined area. Moderate noi ...

  • Leaf Home Safety Solutions Inc

    Customer Service Assistant

    2 weeks ago

    Leaf Home Safety Solutions Inc Hudson, United States

    ** Customer Service Assistant** · **Job Category****:** Service **Requisition Number****:** CUSTO08395 Showing 1 location **Job Details** · **Description** · At Leaf Home Solutions people are at the heart of everything we do, and weve crafted a team of the very best to ensure ...

  • Leaf Home Water Solutions

    Customer Service Assistant

    2 weeks ago

    Leaf Home Water Solutions Hudson, United States

    ** Customer Service Assistant** · **Job Category****:** Service **Requisition Number****:** CUSTO011290 Showing 1 location **Job Details** · **Description** · At Leaf Home Solutions people are at the heart of everything we do, and weve crafted a team of the very best to ensure ...

  • LeafFilter North

    Corporate Customer Service Manager

    5 days ago

    LeafFilter North Hudson, United States

    ** Corporate Customer Service Manager** · **Job Category****:** Service **Requisition Number****:** CORPO07837 Showing 1 location **Job Details** · **Description** · At Leaf Home Solutions people are at the heart of everything we do, and weve crafted a team of the very best to ...