- Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
- Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
- Second up to the General Manager
- Build authentic customer relationships to support customers in their ownership goals and drive sales
- Manage the collections process by counseling customers to gain timely lease/merchandise renewals
- Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
- Contact customers who have not renewed merchandise agreements
- Maintain customers contact over the phone and through home visits
- Update customers information and maintain accuracy
- Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
- Clean and certify merchandise in the cleaning station for all merchandise personally returned
- Complete and maintain weekly vehicle maintenance sheet and route sheets daily
- Load, secure and protect product in company vehicle
- Safely operate company vehicle
- Assist the Sales Team as needed
- Any other reasonable duties requested by management
- United States at least 21 years old with a valid state Driver's License and compliance with the Company's xhmxlyz Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
- Must meet DOT requirements to obtain certification in required states (United States)
- Ability to work schedule of hours varying from 8 am to 9 pm
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- Two years of college or two years of previous management experience preferred
- High School diploma or equivalent preferred
- Excellent interpersonal and communication skills
- High energy with the ability to effectively perform all functions of the store and multitasking effectively
- Proper telephone etiquette
- Uphold the Aaron's Brand and protect company assets
- Maintain a professional appearance
- Proficient computer skills
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Customer Accounts Manager - Grimsley - Aarons Careers

22 hours ago
Description
Customer Accounts Manager
If your skills, experience, and qualifications match those in this job overview, do not delay your application.The salary range for this role is $15.25 to $15.75 per hour.* This position is also eligible for incentive pay based on performance.
Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Requirements
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Accounting Manager
Only for registered members Rickman, TN, United States
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Account Manager
Only for registered members Foreman Dr, Cookeville, TN , USA
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Territory Account Managers
Only for registered members Cookeville
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Regional Account Director, Vaccines Account Management
Only for registered members Cookeville, TN
-
Postal Clerk
US Postal Recruitment- Grimsley
-
Kitchen Utility Specialist
Full time Only for registered members Wilder
-
Assistant Director of Nursing
Standing Stone Care and Rehab Center- Clarkrange
-
Postal Clerk
US Postal Recruitment- Clarkrange
-
Postal Clerk
US Postal Recruitment- Fentress
-
Postal Clerk
US Postal Recruitment- Allardt
-
Mail Carrier
Postal Jobs Resource- Crawford
-
Office Manager
Only for registered members Cookeville
-
District Sales Manager
Full time Only for registered members Cookeville
-
Plant Controller
Only for registered members Crossville
-
Lead Mechanic
Only for registered members Crossville
-
Plant Controller
Only for registered members Crossville
-
Community Manager
Only for registered members Crossville
-
Companion Animal Senior Territory Representative
Full time Only for registered members Cookeville
-
Retail Banker
Full time Only for registered members Crossville
-
Cookeville Financial Services Officer
Full time Only for registered members Cookeville