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- Troubleshoot and restore failed server hardware.
- Shipping and receiving gear to/from remote locations and vendors.
- Respond to general help desk technical and product questions generated by our customers.
- SLAs met and customer expectations managed appropriately.
- Basic knowledge of Windows and Linux Operating Systems.
- At least 1 year of experience.
- High School or GED equivalent, if not available, three years work experience.
- Valid Driver's License.
- Ability to Travel / Multitask and Lift Heavy Objects (50 lbs or 22 kgs)
- Strong identity with our brand and team culture.
- The desire to experience and learn new things.
- Able to do advanced networking hardware diagnostics.
- Willingness to work in non-traditional business hours (nights or weekends).
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Datacenter Technician - Dallas, United States - ServerHub
Description
Do you have what it takes?
ServerHub is looking for determined individuals who are self-motivated and has the willingness to learn new things. We are a small company and we are currently experiencing growth in our industry, we are working hard to make sure this growth is consistent and beneficial to our team. If you think that you have the skills, then this opportunity is for you. This is a full-time position located at our Dallas, TX offices, remote applications is not applicable.
Experience in the Web Hosting Field is a major plus.
The Job:
As a data center technician, you will be responsible for growing physical infrastructure for ServerHub, from our servers already implemented within our network to new servers being deployed. You will be responsible for maintaining and growing infrastructure on the ServerHub Platform. Everything from replacing faulty drives at our Dallas location, to being asked to fly overseas to help the team build out our next location in Europe. The sky's the limit and opportunities will be endless.
You will have the ability to travel domestically and internationally to perform expansion duties.
What We Expect From You:
We are a startup company so that means we work hard and play hard We're a fast-growing, customer-centric, and fun INC 500 ranked company. Our goal is to create an unforgettable experience for our customers by providing top-notch customer support, topped with a global top tier network of carriers connected to us.
