Customer Service Representative - Sarasota, United States - The Glass Guru

Description

Roles & Responsibilities:

This right person will be versatile with the ability to help all aspects of a growing business. If you have a get it done attitude that is lacking with the work force these days then we want to talk to you

The Customer Service Representative side of the job is answering phones, making appointments, deliveries to the field and preparing estimates.
We have a new aspect of our business that will be the main responsibility of this new hire.
Assistant to the owner and sales team is vital to a successful team performance and helping to keep the business heading in the right direction.

Must love dogs

The ideal candidate will:

Demonstrate:

• The ability to follow directions promptly and accurately
• adaptability in the workplace is key
• The ability to learn new skills quickly
• The ability and willingness to follow all safety protocols
• Safe driving habits
• Safe glass handling and ladder setting skills after reasonable training
• Respectful, appropriate behavior in customers' homes as well as in the shop and office

Be:

• Motivated and punctual
• Able to lift 75 pounds
• A fast learner
• Detail-oriented and organized
• Able to master training on job skills

Job responsibilities will include:

• Maintaining a clean and orderly shop and showroom
• Cleaning, restocking and organizing company vehicles
• Preparing materials for jobs
• Checking new glass for accuracy and acceptability
• Following office protocols for glass management
• Accurately processing paperwork
• Other tasks as determined by management

*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

Compensation: $ $25.00 per hour

In 2002 our company founders Dan and Joy Frey of Granite Bay, CA learned of a process being used in Canada to restore the visible and thermal qualities of failed dual-pane windows. After much research and recognizing the market potential of this new green and money-saving alternative to replacements, they formed The Glass Guru (originally Glass Wizard) and in August 2004 became the first company in the US to offer the foggy window repair service to the public.

As the only company providing this new solution to such a common problem, the company grew quickly and soon expanded into offering additional niche restoration services like glass stain and scratch removal as well as traditional replacement services such as window glass, screens, showers, windows and doors.

After years in development, The Glass Guru launched its franchise program in January 2007. With over 80 active locations and growing, we are the fastest growing brand in the industry. Offering the best of cutting-edge restorations as well as in-demand replacement services, our franchise program is a uniquely bundled full-service glass franchise concept unlike any other. The glass and window industry is growing with great future prospects. The Glass Guru franchise program offers entrepreneurs from any background the opportunity to open their own glass and window restoration and replacement business, with a proven business plan, marketing tools, training and experienced support team to help them achieve their goals.

The Glass Guru is a company on the grow, and we're always looking for qualified, motivated estimators, glaziers, and office staff who would like to be part of a growing, profitable company that provides training, opportunity, security, and pride for its employees.

Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.