No more applications are being accepted for this job
- 7 years of experience in a corporate setting performing the essential functions of this position as discussed above
- Bachelor's Degree in IT related field preferred
- Experience with the following hardware: Dell, HP, Cisco, Extreme, Konica, Xerox, Toshiba, Oce, & Canon
- Experience with the following software: MS server 2008, 2012, & 2016, MS OS Win10, MS Office 2010, 0365 and Active Directory
- A successful Network Support Specialist will have networking knowledge and comprehension, as well as strong technical and troubleshooting skills
- Experience with Autodesk preferred, not required
- Knowledge of AUTOCAD
- They are within the civil engineering space and administer AUTOCAD on their users computers
- Respond to requests for technical assistance in person, phone & electronically.
- Troubleshoot all technical related user issues, including hardware, software, account, and printer issues.
- Communicate technical information to both technical and non-technical personnel.
- Install and support various software applications as needed and approved.
- Follow all company processes and procedures.
- Log all support related tasks in company ticketing system.
- Provide support in the maintenance of the company's network and infrastructure as directed.
- Maintain passwords, data integrity and file system security according to company policy.
- Setup and deploy workstations, servers, networks and printers.
- Manage inventory for workstations, laptops and other IT asset in company tracking system.
- Stay current with system information, changes and updates.
- Support Mitel VOiP phone systems and configure & deploy desk phones as directed.
- Support and troubleshoot for AutoCAD and other company design software.
- Support servers across the organization as directed.
- Support backup systems and their integrity.
- Support the company data replication system and archives.
- Support network infrastructure.
- Provide after hours support for all critical systems.
- Assist and help manage and deploy company cell phones and other mobile devices.
- Assist with technology outages as needed.
- Travel as assigned and needed.
- Additional projects and tasks assigned as needed.
- The ability to take initiative and solve problems with limited direction.
Information Technology Specialist - Kirkland, United States - Insight Global
Description
Role: Information Technology Support Specialist
Opening: 2
Duration: Perm
Start Date: ASAP
Location: Kirkland, WA or Sarasota, FL - hybrid
PR: 30-38/hour
Must work on W2
Qualifications:
Nice to Have:
Day to Day: