Personal Shopper Lead - Rochester
1 month ago
Job summary
The Personal Shopper Lead assists management with the supervision of associates in assigned areas of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines;Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for forklift spotting and handling hazardous materials.
- Supports the Sam's Club ecommerce plan in the club by overseeing operations of the ecommerce programs.
- Serves as a point of contact for customer inquiries regarding orders placed online or through other digital channels.
Job description
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