Customer Application Engineer - Rochester Hills
1 month ago

Job Description Summary
Grid Solutions is focused on solving power system challenges. They deliver comprehensive networks that are secure, flexible and tailored to meet customers' objectives.This role covers Level three technical support for GEV CIC Wireless and Optical portfolio globally based out of Rochester USA.
The main interface points are the L1/L2 support teams from the GEV regions worldwide as well as the L4 Technology team in Rochester. Part of this role is to maintain a platform in Rochester with the main GEV Wireless and Optical Products to facilitate troubleshooting and reproduction of issues faced by L1/L2 to try and provide solution before escalating to L4 when needed.
Job description
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