- Ensure that plan members meet plan eligibility requirements
- Act as primary point of contact for plan members
- Serve as plan member advocate and enhance the collaborative relationship between the plan member, health care provider, and patient assistance program representatives
- Document/record all interactions with members, health care providers, pharmacies, and financial assistance entities in the Customer Relationship Manager software ("CRM") in a timely manner
- Provide exceptional customer service to internal and external customers; resolve any customer requests in a timely and accurate manner; escalates complaints accordingly
- Review pending activities/events and specific customer requests to ensure excellent customer service and customer experience
- Demonstrate proficiency and full understanding of the Company plan member database including data elements, definition of case statuses and outcomes, case documentation requirements and the importance of meeting company metrics
- Research and identify available financial assistance programs for specialty drugs that are prescribed for active members
- Coordinate access to patient assistance programs; provide assistance to plan members and physician staff to complete all necessary financial assistance program forms and applications in a timely manner
- Minimum 1+ years customer service experience, healthcare reimbursement and pharmaceutical experience
- Excellent written and oral communication skills
- Ability to multi-task and handle consistent workflow
- Pharmacy Technicians encouraged to apply
- Insurance verification experience preferred
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Associate Patient Care Coordinator Per Diem
1 week ago
Optum Mission Hills, United StatesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
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Behavioral Care Coordinator
5 days ago
Centene Corporation Overland Park, United States Full timeYou could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. ...
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Residential Care Coordinator
2 weeks ago
FREEDOM HOUSE MINISTRIES Overland Park, United StatesJob Description · Job DescriptionResidential Care Staff · Position Summary = · The House of Hope Kansas City (HOHKC) Residential Care Staff reports to the Residential Care Manager. This position requires a responsible individual with leadership qualities. They should excel in dom ...
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Resident Care Coordinator/LPN
2 weeks ago
Homestead of Overland Park Overland Park, KS, United States Full timeHomestead of Overland Park is looking for a Resident Care Coordinator (RCC) to lead our nursing team. · *This person must be a Licensed Practical Nurse (LPN).* · We offer: · * Competitive salaries · * Benefits, including medical, dental, vision and other voluntary insurance pr ...
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patient care coordinator
2 weeks ago
CVS Pharmacy, Inc. Lenexa, KS, USA, United StatesJoin the Coram/ CVS team as a Patient Care Coordinator and you will support branches with the initial admission of patients onto service with the Company. In this role, you will maintain communication and workflow between the branches, Sales staff, I Care Coordinator, Patient Car ...
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Memory Care Activities Coordinator
1 week ago
The Avenues of Fort Bend - A Civitas Senior Living Community Missouri City, United StatesCommunity: The Avenues of Fort Bend · Address: 3505 FM 1092 Rd, Missouri City, TX · **Ignite Your Career with Passion and Purpose** · Serving others is more than a job; it's a calling. At Civitas Senior Living, we provide a nurturing environment where passionate professionals can ...
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Behavioral Care Coordinator
1 week ago
Centene Corporation Lenexa, United StatesConduct screening and risk assessment interventions per program guidelines. Provide outreach and preventative care to members seeking services in the least restrictive environment. Identify special needs members through the completion of health scree Care Coordinator, Behavioral ...
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Clinical Nurse Coordinator Progressive Care
1 week ago
Overland Park Regional Medical Center Overland Park, United StatesIntroduction · Are you looking for a place to deliver excellent care patients deserve? At Overland Park Regional Medical Center we support our colleagues in their positions. Join our Team as a(an) Clinical Nurse Coordinator Progressive Care and access programs to assist with ever ...
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Clinical Nurse Coordinator Intensive Care
1 week ago
Overland Park Regional Medical Center Overland Park, United StatesIntroduction · Are you looking for a place to deliver excellent care patients deserve? At Overland Park Regional Medical Center we support our colleagues in their positions. Join our Team as a(an) · Clinical Nurse Coordinator Intensive Care (ICU) · and access programs to assist w ...
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Clinical Nurse Coordinator Progressive Care
3 weeks ago
Overland Park Regional Medical Center Overland Park, KS, United StatesDescription · Introduction · Are you looking for a place to deliver excellent care patients deserve? At Overland Park Regional Medical Center we support our colleagues in their positions. Join our Team as a(an) Clinical Nurse Coordinator Progressive Care and access programs to ...
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Clinical Nurse Coordinator Progressive Care
3 weeks ago
HCA Healthcare Overland Park, United States Full timeDescription · Introduction · Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Overland Park Regional Medical Center have the opportunity to make a rea ...
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Clinical Nurse Coordinator Intensive Care
3 weeks ago
HCA Healthcare Overland Park, United States Full timeDescription · Introduction · Are you looking for a place to deliver excellent care patients deserve? At Overland Park Regional Medical Center we support our colleagues in their positions. Join our Team as a(an) Clinical Nurse Coordinator Intensive Care (ICU) and access programs ...
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Clinical Nurse Coordinator Progressive Care
3 weeks ago
HCA Healthcare Overland Park, United States Full timeDescription · Introduction · Are you looking for a place to deliver excellent care patients deserve? At Overland Park Regional Medical Center we support our colleagues in their positions. Join our Team as a(an) Clinical Nurse Coordinator Progressive Care and access programs to a ...
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Reminiscence / Memory Care Coordinator
1 week ago
Sunrise Senior Living Lenexa, United States: · Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. · COMMUNITY NAME: · Sunrise of Lenexa ...
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NPWT Customer Care Coordinator
3 weeks ago
InfuSystem Lenexa, United StatesInfuSystem is a growing healthcare service provider, specializing in infusion pumps and related products and services for patients in hospitals, clinics, ambulatory surgery centers, and other major service centers. We provide direct payer rentals, pump and consumable sales, and b ...
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Clinical Nurse Coordinator Cardiac Care Unit
3 weeks ago
Menorah Medical Center Overland Park, KS, United StatesWith over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Menorah Medical Center have the opportunity to make a real impact. As a Clinical Nurse Coordinator on the Cardiac Care Unit you can be a part of change. · Menorah Medical Cente ...
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Clinical Nurse Coordinator Cardiac Care Unit
3 weeks ago
Menorah Medical Center Overland Park, KS, United StatesDescription · Introduction · Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Menorah Medical Center have the opportunity to make a real impact. As ...
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Clinical Nurse Coordinator Cardiac Care Unit
1 week ago
Menorah Medical Center Overland Park, United StatesIntroduction · Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Menorah Medical Center have the opportunity to make a real impact. As a Clinical Nurse ...
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Overland Park Regional Medical Center Overland Park, United StatesIntroduction · Do you have the career opportunities as a(an) Clinical Nurse Coordinator Intensive Care Unit you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for ...
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Foster Care Services Coordinator
3 weeks ago
TFI Family Services, Inc. Lenexa, KS, United StatesDescription · ****Average hourly rate is $21.81 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** · ****This position has Hybrid capabilities for anyone residing in the Lenexa area**** · Do you like working with families and children? Then TFI Famil ...
Reimbursement Care Coordinator - Overland Park, United States - CB Partners, LLC
Description
Position Summary:
The Care Coordinator (CC) is responsible for customer service and case coordination. This position will help plan members access financial assistance programs. They will follow up with members, pharmacies, health care providers and/or financial assistance programs to confirm shipment/receipt of drug. From time to time, the CC will be in contact with PBMs and Payers (Funds, Plan Sponsors, Insurers) to gather information and assist plan members.
Responsibilities:
Preferred Requirements:
Reimbursement Care Coordinator professionals in Overland Park
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Madhavi Liyanage
Family Nurse Practitioner (FNP-C)