Patient Experience Specialist - Pittsfield
3 weeks ago
Job summary
This is a temporary position up to 6 months. The Patient Experience Specialist serves as a visible and enthusiastic champion in providing advocacy for patients as well as staff coaching as needed to build improved patient experiences.Responsibilities
- Serves as a Patient Advocate to support and navigate patients through the healthcare process and address any customer service issues that arise.
- Collaborate with other departments to develop and implement strategies to improve the patient experience.
Job description
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