O365 Consultant - Stillwater, United States - Elegant Enterprise-Wide Solutions

Description

Job Description:
Provide email and phone technical support for the following Microsoft products: Power Platform, Teams, and SharePoint development. This would include development technical support. The support can be provided through multiple individuals through a support center or through consulting.

Initial contact response time needs to be 48 hours for Low incident; 24 hours for medium incident; 4 hours for High; and 1 hour for critical incidents.

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