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Canton

    Field Service Apprentice - Canton, United States - Weiss Technik North America, Inc.

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    Description

    Job Description

    Job Description

    Job Purpose/Authority Statement

    The Job Title listed empowers the Incumbent with the authority to execute all duties and responsibility listed below. In the event of a conflict of authority, the Incumbent shall elevate to direct supervisor for resolution.

    Duties and Responsibilities

    • Maintain a clean and orderly work space.
    • Maintain and organize fully operation service vehicle.
    • Turn in job expenses weekly or bi-weekly fashion for job costing purposes and have company related credit cards paid in a timely fashion and without penalty fees.
    • Keep, properly maintain, and turn in calibration equipment at required intervals.
    • Learn how to maintain high level of focus on customer satisfaction.
    • Assist with installs and services those who extensive knowledge of refrigeration, electrical, controllers, hydraulics, calibrators, pneumatics. Provides telephone technical assistance as required.
    • Travels throughout North America and Worldwide when required.
    • Assist with training sessions at Service Seminars or at customer facilities.
    • Interacts with engineering and manufacturing Dept regarding in-house and field equipment failures.
    • Documents field trips and properly records paperwork.
    • Capable of reading and understanding test reports and prioritizing workloads. Must be capable of driving a forklift. Knowledge of electrical safety policies, including lock-out/tag-out, and EPA refrigeration certification.
    • Train to have a working knowledge of CRM database and Visual Manufacturing to review and enter data.
    • Train to have a working knowledge of computer systems, e.g. Industrial Engineering drives, latest version of Windows OS, MS Outlook, and Word, Excel.
    • Train how to operate vacuum pumps, PID controls, and work with low voltages.

    Qualifications

    • Employee must be able to perform simple math functions
    • Have the ability to accurately use measuring instruments
    • Be willing to provide basic tools required for the position
    • Be willing to train as required and possess the ability to understand shop pick lists and travel related to job and accurately report time to job assignments.
    • Must be capable of reading and understanding SOP's and FDA/GMP's and willing to work in an office environment or travel up to 2 weeks per month as required.
    • High School Diploma/GED or comparable experience required.
    • Must be able to follow direction
    • Work in a fast paced environment
    • Work cohesively with others, and learn to communicate effectively with customers.
    • Training expected to last up to two years.

    Additional Benefits: - (Direct Hires ONLY)

    • Weekly pay (Thursday)
    • 9/80 work schedule where you have every other Friday off
    • 9 Paid Holidays (1st day, Including your birthday)
    • PTO accrual (1st day)
    • $2000 Retention Bonus (paid in 3 installments)
    • $2000 Referral Bonus (unlimited* within guidelines, paid in 3 installments)
    • Profit Sharing Bonus (beginning 2024, 3 years of service+)
    • Loyalty Bonus (after 2 years)
    • Medical / Dental / Vision (eligible month after following 30 days)
    • FSA / HSA
    • Short/Long term disability & Standard
    • Company paid life insurance (employee/spouse/each child)
    • 401K company match


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