- Act as parts representative to walk-in customers.
- Source parts for lift trucks.
- Take phone orders from customers.
- Provide parts quotes to customers.
- Order parts for stock.
- Assist with inventory control.
- Work with dispatchers to transfer parts stock between branches.
- Assist Bailey Company sales reps with quoting and provide pricing to them when they are in the field.
- Assist with shipping and receiving.
- Provide excellent customer service at all times.
- Support all sectors of the Bailey Company.
- Uniform is required and provided by company.
- Competitive pay.
- Comprehensive benefits.
- Multiple health plans including one plan with 100% employer paid premiums.
- Generous 401K matching.
- 100% Employer paid short and long term disability.
- Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days.
- A family owned and operated business that prioritizes the needs of our employees and customers.
- The ability to grow your career with us through substantial training opportunities for all team members. Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey University.
- High School Education.
- Computer literacy.
- Willingness and ability to work with new computer programs.
- Customer Service experience.
- Ability to interact with customers (internal & external) in person and over the telephone.
- Willingness to observe proper phone etiquette/manners.
- Must be reliable.
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Parts Clerk - Piney Flats, United States - The Bailey Company
Description
Bailey is looking for a Parts Clerk to join our Piney Flats team
Bailey sold its first forklift in 1949. Since then, Bailey has been a family-owned and operated business dedicated to selling, leasing, renting, servicing, and providing parts for forklift trucks throughout the Southeast.
Essential Duties and Responsibilities:
The individual in this position should be responsible, proactive, personable, a problem solver, reliable, a team player, ethical, intelligent, a leader, and able to adapt to the forces around them-customers, suppliers, department employees, co-workers, and manufacturer's employees.
Qualifications:
