- Manage shop performance measures, including visual controls and other performance communication initiatives, and report status/progress to departmental teams and to operations management as required.
- Ensure effective employee relations and positive morale through communication, coaching and personnel development while resolving employee issues fairly and effectively within the guidelines of company policy.
- Improve work standards and meet all objectives for housekeeping, quality, productivity and cost by continuous employee guidance and development.
- Understand and comply with all PPE requirements at all times, work safely every day and encourage all team members to do the same.
- Emphasize and enforce safe work practices and encourage a safety mindset at all times.
- Perform other duties as assigned.
- Bachelors or Associates Degree or combination of education and experience in a related field.
- 7-10 years' experience in a truck shop environment preferred.
- Proven development of high performance teams.
- Commitment to a safety culture where safety is the first consideration before starting any task.
- Proficient in problem analysis, problem solving and successful resolution.
- Excellent communication skills both verbal and written
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