- Top customer service when greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports, and documenting all correspondence with clients.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
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VCA Animal Hospitals Colchester, United StatesClient Service Representative · We are seeking an experienced Client Service Representative to join our team at VCA Fitzgerald Animal Hospital in Colchester, VT. Will review both full or part time applicants. · At VCA Animal Hospitals, we take our mission statement your pets he ...
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David's Bridal Burlington, United StatesNOW HIRING Location VT - South Burlington Area Store Hourly Careers Category Retail - Customer Service Share this role: · **Here are some of the perks:** · $500 sign on bonus* · 25% store discount · $400 referral bonus for every friend hired with no limit* · Competitive pay ...
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Client Service Representative - Colchester, United States - VCA Antech, Inc.
Description
Client Service Representative
We are seeking an experienced Client Service Representative to join our team at VCA Fitzgerald Animal Hospital in Colchester, VT.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at