- Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.
- Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.
- Prepare correspondence on delinquent accounts.
- Research disputed delinquent account balances and makes necessary corrections.
- Review collection up unit and changes account status based on established procedures.
- Review accounts to be recommended for closure and assists in report preparation.
- Participate in regular meetings and communicates opportunities for process improvement.
- All other duties as assigned.
- Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus
- Regular attendance and adherence to a set schedule, which includes breaks and lunches.
- High School diploma or equivalent required
- Strong oral communication and interpersonal skills required.
- Excellent computer navigation skills required.
- Experience using CRS and automated dialers preferred.
- Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.
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Medical Collections Agent - Jacksonville, United States - Radius Global Solutions LLC
Description
Job Description
Job DescriptionThe Medical Collections Representative initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts.
Monday-Friday 8am-5pm
Paid Training
This position pays an hourly rate PLUS a monthly commission/bonus structure. These positions work closely with Hospital billing and insurance claims to bring accounts current.
Essential Functions
Minimum Qualifications
Background checks and drug screens are performed.
Equal Opportunity Employer: Veterans, Disabilities