- Review and Respond to service inquires for ABA Therapy services.
- Manage enrollment process from inquiry to enrollment, communicating with the family through each phase and working collaboratively with each department responsible for their portion.
- Ensure patient information is noted on the SharePoint document under the appropriate assigned center location.
- Monitor Formstack call forms and notations uploaded onto the Intake Patient Inquiry report.
- Answer family questions, outline services and process to proceed
- Send family registration documents if interested in services
- Maintain designated center Smartsheet Enrollment page and Waitlist data.
- Check in all required documents through various stages of intake process ensuring compliance and upload into Welligent when appropriate.
- Follow up with families who fail to return registration documents and/or families who do not respond to Intake Department's return call, web inquiry, or email.
- Physician Referrals for ABA Therapy, confirm receipt of transmission with physician's office
- Contact family listed on physician's referral, answer family questions, outline process and send registration documents if interested in pursuing services
- LittleStar Clinic Referrals, contact family to confirm interested in registering for ABA Therapy services
- Assist Intake Director as needed
- High School Diploma
- Strong attention to detail for managing files, data collection and report writing
- Proficient in Microsoft Word and Excel
- A positive team player and energetic professional
- Strong organizational, time management and multi-tasking skills
- Impeccable interpersonal communication; good judgment and creative thinking skills; ability to develop and maintain relationships as well as communicate appropriately given the circumstances of the situation and individuals involved
- Discretion in matters of privacy and maintaining of HIPAA rules and regulations
- Bachelor's Degree in Social Work, ABA, Communications, or related field
- Experience working in a medical front or back office, clinical setting, or any field of customer service
- Must successfully pass the initial and updated criminal history, background, and record checks, which includes driving history checks.
- Must wear appropriate Personal Protective Equipment (PPE), as provided by LittleStar, where physical distance cannot be attained.
-
Intake Specialist
3 weeks ago
LittleStar ABA Therapy Carmel, United StatesThe Intake Concierge is the initial contact within the LittleStar Intake Department that families correspond with when interested in ABA Therapy Services.Essential Duties and Responsibilities: · •Review and Respond to service inquires for ABA Therapy services.(web, chat feature, ...
-
Intake Specialist
2 weeks ago
LittleStar ABA Therapy Carmel, United StatesThe Intake Concierge is the initial contact within the LittleStar Intake Department that families correspond with when interested in ABA Therapy Services. · Essential Duties and Responsibilities: · Review and Respond to service inquires for ABA Therapy services. · (web, chat feat ...
-
Intake Specialist
2 weeks ago
LittleStar ABA Therapy Carmel, United StatesJob Description · Job DescriptionThe Intake Concierge is the initial contact within the LittleStar Intake Department that families correspond with when interested in ABA Therapy Services. · Essential Duties and Responsibilities: · Review and Respond to service inquires for ABA Th ...
-
Intake Specialist
1 week ago
My3Tech Indianapolis, United StatesJob: Intake Specialist · Location: 100 North Senate Avenue, Room N300 Indianapolis, IN 46204 · Consultants pay rate: $23 /hr on W2 (All Inclusive) · The resume must detail how the practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws was acquired. Is ...
-
Intake Specialist
1 week ago
My3Tech Indianapolis, United StatesWe are seeking a dedicated "Intake Specialist" to join our team. · Job: Intake Specialist · Location :Indiana Civil Rights Commission · 100 North Senate Avenue, Room N300 Indianapolis, IN 46204 · Consultant pay rate: $23 /hr on W2 (All Inclusive) · There will be a $10 (must be p ...
-
Intake Specialist
2 weeks ago
Hire IT People Inc Indianapolis, United StatesJob Description · Job DescriptionJob Title: Intake Specialist - ONSITE · Location: Indianapolis, IN · Duration: 12 months · Job Description: · Responsibilities include but are not limited to the following · • Respond to online inquiries regarding the filing of complaints · • Effe ...
-
Intake Specialist
2 weeks ago
Skill Demand Indianapolis, United StatesJob Description · Job DescriptionJob Description · Candidate provides timely, appropriate and professional responses to all public contact with the Commission. Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward calls to appropriate Com ...
-
Legal Intake Specialist
2 weeks ago
Law Office of Deidra Haynes Indianapolis, United StatesJob Description · Job DescriptionLEGAL INTAKE SPECIALIST - IN-HOUSE (FASTING GROWING LAW FIRM) · Position Summary: · The intake specialist gathers information from potential clients by phone, website, text, and email. The successful candidate will possess excellent verbal communi ...
-
Intake Specialist
2 weeks ago
Argyllinfotech Indianapolis, United StatesJob Description · Job Description### Job Summary for Intake/Case Control Staff · - **Respond to Public Inquiries:** · - Provide timely, appropriate, and professional responses to all public contact with the Commission. · - Answer questions and make referrals. · - Draft complaints ...
-
Legal Intake Specialist
2 weeks ago
Abacus Serivice Corporation Indianapolis, United StatesJob Description · Job DescriptionShort Description: Candidate provides timely, appropriate and professional responses to all public contact with the Commission. Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward calls to appropriate s ...
-
Customer Service Claim Intake Specialist
1 day ago
Quality Resource Management White House, United StatesLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing re ...
-
Program Intake Specialist- Marion Head Start
4 weeks ago
Ohio Heartland Community Action Commission Marion, United StatesA Job With A Purpose · We're looking for passionate foundation builders to join us in impacting children and changing lives during the critical first 2,000 days · At OHCAC Head Start, we recognize that 90% of the brain is formed before a child even steps into a kindergarten cla ...
-
Program Intake Specialist- Marion Head Start
1 week ago
Ohio Heartland Community Action Commission Marion, United StatesA Job With A PurposeWe're looking for passionate foundation builders to join us in impacting children and changing lives during the critical first 2,000 days At OHCAC Head Start, we recognize that 90% of the brain is formed before a child even steps into a kindergarten classroom. ...
-
Quality Resource Management White House, United States Part timeLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing re ...
-
Quality Resource Management White House, United StatesLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing re ...
-
Customer Service Claim Intake Specialist
1 week ago
Quality Resource Management White House, United StatesLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing re ...
-
Customer Service Claim Intake Specialist
4 days ago
Quality Resource Management White House, United StatesLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing re ...
-
Customer Service Claim Intake Specialist
2 weeks ago
Quality Resource Management White House, United StatesLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing re ...
-
Quality Resource Management White House, United States Part timeLooking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing re ...
-
Program Intake Specialist- Marion Head Start
2 weeks ago
OHCAC Head Start Marion, United StatesA Job With A Purpose · We're looking for passionate foundation builders to join us in impacting children and changing lives during the critical first 2,000 days · At OHCAC Head Start, we recognize that 90% of the brain is formed before a child even steps into a kindergarten cla ...
Intake Specialist - Carmel, United States - LittleStar ABA Therapy
Description
The Intake Concierge is the initial contact within the LittleStar Intake Department that families correspond with when interested in ABA Therapy Services.
Essential Duties and Responsibilities:
Required Educational Qualifications and Skills:
Preferred Educational Qualifications and Skills:
This position has no supervisory responsibilities.
Work Environment
Position operates in a professional office environment. This role routinely uses standard office and audiovisual equipment. This position may be eligible for telecommuting per the telecommuting policy depending on organizational needs and at supervisor's discretion.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
The employee is frequently required to stand; walk, climb stairs, use hands to finger, handle or feel; and reach with hands and arms.
Must be able to lift a minimum of 25 pounds.
Reasonable accommodations can be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.
Travel is expected for this position.
Condition of Employment
