Conceirge Representative - Media, United States - Riddle Village

Description

Job Description

Riddle Village, a lifecare retirement community, is seeking a Part-timeConcierge Representative to join our administrative team The hours are as follows: part-time as needed, or every other weekend 8-430, Saturday & Sunday

About Riddle Village and Our Employees:

Riddle Village offers the best value among life care communities in the Delaware Valley. The community was developed to meet the retirement and healthcare needs of active, independent adults age 62 and better. Should it ever be needed, Riddle Village's lifecare protection plan provides access to the Community's health care services onsite, offering both assisted living and skilled nursing. In addition, Riddle Village offers all of the social, recreational, educational, and cultural activities a resident could want in a vital, thriving community. The Community is proud to provide our residents with several dining venue options, offering fine dining, buffet, pub-style, and café services.

Riddle Village's culture has a simple philosophy, "Smile and say hello, everything else will follow". Everywhere you turn in the community, you are greeted with a warm smile and a welcoming hello. With over 300 dedicated associates, there is always someone offering our residents a helping hand, a caring ear to listen to, or just a friendly smile to let you know that we are all part of the team and together we will continue to make Riddle Village the best community possible. If you are enthusiastic about working with the elderly and you are looking to be part of an incredible team and pleasant work environment, then Riddle Village may be the place for you

About the Concierge Representative Position:

The Concierge Representative position is responsible for all incoming phone calls, directs these calls to the proper parties, takes and distributes messages. Greets and directs all visitors, greets and assist all residents. The various duties performed for the residents are work order requests, accepting packages and notifying the resident of any package deliveries, making copies, and sending fax messages for the residents. The concierge maintains various records on resident information, phone numbers, lists of residents who have signed housekeeping and certified mail release, and other information. The concierge has a thorough knowledge of emergency procedures and the facility paging system. If you are friendly, sociable, organized, and love the elderly, then this may be a job for you

Job Requirements:

• Must have graduated high school/GED equivalent
• Must be able to follow oral and written instruction
• Must display excellent customer service, interpersonal, and communication skills
• Must be knowledgeable of Microsoft Word and Excel
• Must be flexible with filling in for call outs and other shift vacancies