Case Manager-Medical - Winters, TX, United States - Cencora

Description

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Candidates must reside within 70 miles of 1800 Innovation Pt, Fort Mill, SC 29715, anywhere in the state of Texas or anywhere in the state of Kentucky per state licensure laws

• Shift Hours: The program hours for this role are 8:00 am - 8:00 pm EST

Understands the physical, psychological and social challenges of specific disease states and assists the patient with drug therapy and pharmacy care issues.

Reports all adverse events related to drug therapy and pharmacy care.
Participates in administration of patient's pharmacy care plan.
Works in a team-structured environment to provide support to other members of the healthcare team.

Embraces a continuous quality improvement customer service approach by pro-actively identifying areas of improvement and communicating those ideas to the healthcare team.

Maintains current notes and documentation related to patient's drug therapy and pharmacy care plan; Actively participates in discussions with pharmacists, nursing services, pharmacy support manager and other pharmacy care coordinators to review cases and related drug therapy and pharmacy care plan issues.

Requires a high school diploma and a minimum of two (2) years of experience in a healthcare related call center environment, physician's office or social service environment.

Preferred education in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associates degree program or equivalent combination of experience and education.

Ability to communicate effectively both orally and in writing
A champion for excellence, efficiency and quality
Working knowledge of Microsoft Office Suite including Word, Excel, Access and Outlook

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.