Marketing Events Coordinator - Ardmore, United States - INSPYR Solutions

Description

Title: Marketing Events Coordinator
Location: Ardmore, OK
Duration: Direct Hire
Compensation: $55K - 85K/yr.
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

MUST BE OPEN TO FREQUENT TRAVEL

We are looking for a Marketing Events Coordinator to champion the company at tradeshow and community engagement events to bridge the brand, products and services, and its customers by cultivating lasting connections to drive customer satisfaction.

Responsibilities include:

• Assist with planning, coordinating, and reporting for tradeshow and community engagement events and execute at-event coordination.
• Demonstrate the core values of empathy, agility, and innovation to create a competitive edge that differentiates the organization in the market.
• Swiftly and proactively resolving concerns guides to minimize disruptions and demonstrate the organization's dedication to customer well-being.
• Partner with the customer experience team to understand internal customers' vision and goals for engagement events and drive innovation with a deep commitment to service.
• Assist with measuring and analyzing key performance metrics to ensure delivery of the promised exceptional customer experience.
• Essential Functions Event Coordination and Execution - Assist with planning all aspects of external events (time, location, program, cost, goals, outcomes, personnel, programming, marketing, etc.) and work with internal teams to identify needed materials and coordinate logistics.
• Travel to event locations and conduct setup and tear down of booths.
• Lead, at-event programming and marketing and post-event communication and marketing.
• Produce at-event video content for social platforms and work with social media coordinator to report on content.
• Collaborate with customer-facing teams to identify gaps in the brand experience and implement solutions to ensure a seamless and exceptional journey for all customer interactions, transactions, and engagements.
• Commitment to Customer Experience and become a strategic partner that helps shape the future by turning satisfied customers into brand advocates who not only return but inspire others to join the mission.
• Help deliver the organization's purpose and create a customer-centric culture for all external customers and partners to foster growth, sustainability, and success for both the customer and the organization.
• Drive continuous improvement by assisting with the analysis of customer feedback, identifying pain points, and collaborating with cross-functional teams to enhance processes, products, and services to ensure an ever-evolving and tailored customer experience.
• Be the champion of unparalleled customer-centricity, pioneering innovative solutions that elevate experiences, build unwavering trust, and create a legacy of customer loyalty.
• Recognize that every customer is unique and tailor interactions to meet individuals where they are on their journey and along every touch point. Utilize data-driven insights to provide personalized recommendations, solutions, and experiences that resonate on a personal level.
• Aim to create a sense of belonging and trust that extends beyond transactions.
• Maintain a cooperative working relationship with employees, contractors, visitors, and guests.
• View customer satisfaction, retention, and loyalty as the ultimate indicators of the organization's success.

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities