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    Senior Infrastructure Services Delivery Analyst-MQ SME - Chicago, United States - HCSC

    HCSC
    HCSC Chicago, United States

    2 weeks ago

    Default job background
    Full time
    Description

    At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

    Come join us and be part of a purpose driven company who is invested in your future

    Job Summary This position is responsible for Collaborating with Solutions Engineering, Infrastructure Operations, and Infrastructure Service Management teams in the design and build of infrastructure solutions/blueprints for area of responsibility; participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments; transitioning knowledge to Infrastructure Operations.
    Guide and work with service provider as well as mid and upper level management team under minimal supervision, as a senior level Infrastructure Business Analyst and MQ Administrator, this job will require the implementation management, manage services vendor to ensure the resilience of our production MQ platform, and guide and manage for any production issue around MQ platform, and monitor multiple messaging/MQ environments.
    Job responsibilities will also include the following: design and installation of IBM MQ deploying enterprise applications, installation and configuration of new platform, configuring or modifying platform, proactively monitoring the health of environment, configuring and managing the security of the platform. Job will also entail monitoring, optimizing, tuning and troubleshooting MQ and IBM ACE product. The successful candidate will be a Subject Matter Expert (SME) in MQ and its related components. The candidate will be a self-motivated individual who works well with groups and independently with minimal supervision to achieve stated goals and project tasks.

    Required Job Qualifications:
    * Bachelor degree and 4 years in Information Technology OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.
    * Operations Management and IT standards, procedures, and policies
    * Experts level knowledge of IBM MQ in installation, fixpack upgrade, migration, and configuration
    * Experts level knowledge with MQ horizontal/vertical Clustering
    * Ability to simplify & standardize complex concepts / processes
    * Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
    * Excellent communication (oral and written), interpersonal, and organizational skills are required; teamwork and collaboration
    * Problem solving / analytical skills, tools and techniques with experience in troubleshooting MQ issues as well as other complex MQ and ACE issues
    * Great knowledge with MQ monitoring tools, such as Dynatrace
    * Ability to drive and manage services vendor on production issues
    * Adaptability and ability to introduce / manage change with ServiceNow and JARI
    * Basic understanding of AIX/RedHat/Windows administration and including basic shell scripting

    Preferred Job Qualifications:
    * Bachelor's Degree (Computer Science, MIS, or related degrees).

    We encourage people of all backgrounds and experiences to apply.

    #LI-HYBRID
    #LI-NV1
    #INCR

    Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process

    HCSC Employment Statement:

    HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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